Debt Collection Specialist (Work From Home! )
McCarthy, Burgess & Wolff, Inc Remote, Work From Home, Debt Collection Specialist - UNCAPPED COMMISSION $15/hour base and Uncapped Commission - Average Reps earn $20–$30/hour! We are seeking a motivated, expiereineced, and professional Debt Collector to join our team. In this role, you will contact individuals and businesses to recover overdue payments, negotiate repayment plans, and provide clear information on payment options. Eligible for holiday pay immediately
UNCAPPED COMMISSION
* This position is ideal if you have the following skills and attributes:
- Outgoing and personable.
- Persuasive Speaking Skills.
- Effective Listening.
- Time – Management.
- Ability to solve problems independently.
- Experienced with using CRM or other customer service management programs.
- Strong work ethic.
Responsibilities
- Maintaining a debt collection queue using the support framework designed.
- Achieving collection goals set by management.
- Understanding and adhering to client guidelines
- Initiating outbound calls
- Accepting inbound calls
- Locates and notifies customers of delinquent accounts by mail or telephone to solicit payment.
- Maintains records of collection and status of accounts.
- Monitors overdue accounts, using computers and a variety of automated systems.
- Records information about financial status of customers and status of collection efforts.
- Persuades customers to pay amounts due on credit accounts and negotiates with customers to determine the best repayment solution available.
- Performs data entry, documentation, and maintenance of customer account(s)
- Reads, comprehends, and adheres to any and all applicable ISO and client specific policies.
- Complies with all State/Local and Federal laws governing collections.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required. EEO Statement McCarthy Burgess & Wolff, Inc. (MB&W) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at MB&W are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Job Type: Full-time Pay: From $15.00 per hour Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
- Work from home
Application Question(s):
- Are you a military spouse or were you referred to us by the Military Spouse Employment Program?
Work Location: Remote Apply To This Job