Debt Collector

Job Summary Seeking a dedicated and detail-oriented Debt Collector to join our team. Will be responsible for managing and collecting outstanding debts while maintaining a high level of customer service. This role requires strong negotiation skills, knowledge of financial concepts, and the ability to effectively communicate with clients regarding their accounts.

PAY: $14 - $15/HR + uncapped monthly Bonus Paid Training Full-Time Work at Home

Training: Mon-Fri 8am-5pm EST 3 Weeks

Overview: Inbound calls dealing with early/ late stage 3rd Party Collections.

Responsibilities: Reviewing accounts on a daily basis and maintaining all work queue and desk assignments. Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection. Establishing borrower location and contact information via skip tracing if necessary. Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them. Tracking and reporting all account information into computer through our collections system. Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner. Meeting or exceeding all daily, weekly, and monthly production goals. Understanding and following all federal and state laws with regards to collections policies and procedures. Passing annual required compliance testing. Performing other duties and special projects as assigned by management.

Requirements: High School Diploma/ GED

DrugTest/ Background required

Equal Opportunity Employer/Veteran/Disabled

High school diploma or GED required; ability to handle inbound/outbound calls; knowledge of collections laws; willing to undergo background check and drug test; full-time remote work.

Key Responsibilities

• review accounts
• contact borrowers
• skip tracing

Skills & Tools

Collections software, Telephone systems, Email

Job Details

• Category: Business Operations
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 29,120 – 31,200 / year
• Languages: English

About undefined

A provider of debt collection and financial services solutions. — Industry: Finance