Delivery Manager
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.
Job Description:Remote working, with occasional travel to site
Are you a dynamic leader who thrives on multitasking, accountability, and delivering results? We’re seeking a Delivery Manager to lead a team of Functional Assessors and Site Coordinators.
What You’ll Do
- Lead & Inspire: Provide visible leadership and direction, ensuring delivery of volume, quality, and customer service targets.
- Develop Talent: Coach, mentor, and support your team, fostering professional growth and high performance.
- Drive Performance: Implement action plans, monitor results, and report on team performance, proactively addressing any gaps.
- Champion Best Practice: Share knowledge, encourage innovation, and support a culture of continuous improvement.
- Collaborate: Work closely with Clinical Support Leads and other stakeholders to resolve quality issues and enhance service delivery.
- Build Relationships: Create a positive, inclusive team environment, building trust and strong working relationships at all levels.
- Ensure Compliance: Uphold governance standards and ensure all processes meet regulatory and organisational requirements.
What We’re Looking For
- Proven experience leading and developing high-performing teams.
- Strong organisational skills with the ability to multitask and manage multiple priorities.
- High level of accountability for team performance and outcomes.
- Track record of delivering challenging performance targets.
- Passion for helping others, building relationships, and fostering a customer-focused culture.
- Experience creating and executing action plans to drive improvement.
- Confident communicator with strong influencing and coaching skills.
- Analytical mindset with attention to detail; proficient in PowerPoint, spreadsheets, and business analysis tools.
- Calm, resilient, and able to manage difficult situations effectively.
- Experience in a supervisory or leadership role within a complex, fast-changing environment.
Please note that this vacancy may close earlier than the advertised closing date if a sufficient number of applications are received.
Additional Information:All your information will be kept confidential according to EEO guidelines.
Proven experience leading and developing high-performing teams, strong organizational and multitasking skills, accountability for team performance, track record of delivering targets, proficiency in PowerPoint, spreadsheets, and business analysis tools, and experience in a supervisory role.
Key Responsibilities
- leading team
- coaching staff
- driving performance
Skills & Tools
Microsoft PowerPoint, Microsoft Excel
Job Details
- Category: Project and Program Management
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United Kingdom
- Salary: GBP 35,000 – 35,000 / year
- Languages: English
About Ingeus
A leading human services provider helping people, businesses, and communities thrive through employment, skills, and health and wellbeing services. — Industry: Consulting Services