Detail-Oriented Data Entry Specialist – Remote Administrative Support for Pediatric Healthcare at brighthush

About brighthush

brighthush is a forward‑thinking healthcare organization dedicated to delivering compassionate, high‑quality care to children during evenings, weekends, and holidays. Our mission is to bridge the gap between urgent pediatric needs and primary care continuity, ensuring families receive timely, reliable support when they need it most. With a focus on innovation, empathy, and community partnership, brighthush has become a trusted name in pediatric urgent care across the United States.

At brighthush, we believe that great care starts with great data. Accurate, organized information is the backbone of every clinical decision, billing process, and patient interaction. That’s why we’re looking for a meticulous Data Entry Specialist who can help us maintain the integrity of our records while supporting the daily administrative rhythm that keeps our clinics running smoothly.

Position Overview

As a Remote Data Entry Specialist at brighthush, you will play a pivotal role in ensuring that all patient, clinical, and administrative information is captured, verified, and stored with the highest level of accuracy and confidentiality. You will collaborate closely with our clinical and administrative teams, providing essential support that enables our pediatric urgent care providers to focus on delivering exceptional patient care.

Key Responsibilities

• Data Capture & Verification: Enter new patient information, appointment details, and clinical notes into our electronic health record (EHR) system and other databases with precision.
• Record Maintenance: Update existing records, correct errors, and ensure all data fields are complete and compliant with internal standards.
• Quality Assurance: Perform regular audits of entered data to identify discrepancies, reconcile inconsistencies, and implement corrective actions.
• Document Management: Organize, file, and retrieve electronic documents, ensuring easy accessibility for authorized staff.
• Communication & Collaboration: Liaise with clinicians, billing staff, and IT personnel to clarify data requirements and resolve issues promptly.
• Compliance & Confidentiality: Adhere strictly to HIPAA regulations and brighthush’s privacy policies when handling sensitive patient information.
• Process Improvement: Identify opportunities to streamline data entry workflows, suggest automation tools, and contribute to continuous improvement initiatives.

Essential Qualifications

• Attention to Detail: Demonstrated ability to maintain high accuracy in data entry tasks, with a track record of minimal error rates.
• Computer Proficiency: Comfortable using email, Microsoft Office Suite (Word, Excel), Google Workspace, and basic database interfaces.
• Organizational Skills: Proven capacity to manage multiple tasks, prioritize effectively, and meet tight deadlines in a fast‑paced environment.
• Communication: Clear written communication skills, capable of drafting concise emails and reports.
• Confidentiality: Commitment to safeguarding sensitive information and understanding of HIPAA privacy requirements.
• Remote Work Readiness: Reliable home office setup with high‑speed internet, a dedicated workspace, and the discipline to work independently.

Preferred Qualifications

• Prior experience as a Data Entry Clerk, Administrative Assistant, or Records Clerk in a healthcare setting.
• Advanced proficiency in Microsoft Excel (formulas, pivot tables, data validation) and Google Sheets.
• Familiarity with electronic medical record (EMR) systems and database management principles.
• Typing speed of 60+ words per minute with high accuracy.
• Knowledge of patient privacy practices and HIPAA compliance.
• Experience with document management systems and electronic filing protocols.

Skills & Competencies

• Analytical Thinking: Ability to spot patterns, identify errors, and propose solutions.
• Time Management: Efficiently allocate time across tasks while maintaining quality.
• Team Player: Collaborate with cross‑functional teams, share insights, and support collective goals.
• Adaptability: Thrive in a dynamic environment where priorities can shift rapidly.
• Problem‑Solving: Approach challenges methodically, troubleshoot issues, and implement effective fixes.

Career Growth & Learning Opportunities

At brighthush, your professional development is a priority. As a Data Entry Specialist, you’ll gain exposure to:

• Advanced EHR systems and healthcare data analytics.
• Project management initiatives focused on process optimization.
• Cross‑departmental training sessions covering clinical workflows, billing, and compliance.
• Mentorship from experienced clinicians and administrators.
• Opportunities to transition into roles such as Clinical Data Analyst, Health Information Manager, or Administrative Manager.

Work Environment & Culture at brighthush

brighthush fosters a culture of empathy, innovation, and continuous improvement. Even though you’ll be working remotely, you’ll feel part of a close‑knit team that values:

• Open communication through weekly virtual huddles and real‑time chat channels.
• Work‑life balance, with flexible scheduling to accommodate personal commitments.
• Recognition of individual contributions through monthly shout‑outs and performance bonuses.
• A commitment to diversity, equity, and inclusion, ensuring every voice is heard.
• Community outreach initiatives that allow employees to volunteer and give back.

Compensation & Benefits

• Competitive Pay: $33.13 – $38.28 per hour, commensurate with experience and skill level.
• Health & Wellness: Comprehensive medical, dental, and vision plans for you and your dependents.
• Retirement Savings: 401(k) plan with company match to help secure your future.
• Paid Time Off: Generous vacation, sick leave, and personal days to recharge.
• Professional Development: Reimbursement for certifications, courses, and conferences related to your role.
• Technology Stipend: Monthly allowance to equip your home office with the tools you need.
• Employee Assistance Program: Confidential counseling and support services.

How to Apply

Ready to join a team that makes a real difference in children’s lives? Submit your resume and a brief cover letter outlining why you’re the perfect fit for the Data Entry Specialist role at brighthush. We’re excited to learn how your skills and passion align with our mission.