DevOps Engineer, Cloud Platform (WFH)
About the Company
Upstart is an AI lending marketplace working to reduce the cost and complexity of borrowing for Americans. The company partners with banks and credit unions to expand access to affordable credit through technology and advanced AI. Its platform uses more than 1,800 signals and runs over one million predictions per borrower to support lending decisions. Upstart operates as a digital-first company, with employees across more than 80 cities in the United States and Canada. While most work can be done remotely, the company also encourages in-person collaboration through team meetings, planning sessions, and regular onsites.
About the Role
Upstart is hiring a DevOps Engineer (L4) to join its Cloud Platform team within the Reliability organization. The team builds and operates the shared cloud infrastructure supporting the company's product and machine learning workloads, including Kubernetes on Amazon EKS, AWS infrastructure, service mesh, identity, and developer tooling. In this role, you will help scale and improve the platform as engineering needs grow. You'll work closely with SRE, Delivery, InfoSec, and Product and ML teams to strengthen reliability, improve the developer experience, maintain security, and manage cloud costs. The position also involves participating in on-call support and driving improvements based on incidents and operational findings.
Key Responsibilities
Design and operate Kubernetes (EKS) clusters across production, staging, and ephemeral environments to maintain reliability and high availability. Evolve AWS infrastructure and network architecture, including VPCs, subnets, IAM, and account structures, to support scalable workloads across teams. Build and maintain infrastructure-as-code and GitOps workflows using tools such as Terraform, AWS CDK, and ArgoCD. Improve platform reliability and performance by defining and driving SLOs, analyzing incidents, and implementing lasting fixes. Participate in and help improve the on-call rotation, lead incident response, and conduct post-incident reviews to identify systemic improvements. Partner with SRE, Delivery, InfoSec, and Product and ML teams to deliver infrastructure changes and establish platform standards. Improve the developer experience by simplifying platform usage, reducing repetitive operational work, and supporting faster product and ML development. Contribute to cloud cost-efficiency initiatives by optimizing resource utilization across Kubernetes and AWS infrastructure.
Required Qualifications
Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience, along with at least 3 years of professional experience. At least 3 years of experience operating Kubernetes in production, including cluster networking, storage, and role-based access control (RBAC). Proficiency with AWS infrastructure, including VPC design, networking, and IAM. Demonstrated experience implementing infrastructure-as-code using tools such as Terraform or AWS CDK. Experience implementing GitOps workflows using ArgoCD or similar tools. Ability to influence technical decisions across teams and drive the adoption of platform standards. Preferred Qualifications / Requirements Knowledge of service mesh technologies such as Istio or Envoy. Experience designing or operating multi-cluster Kubernetes architectures. Experience with cloud networking at scale, including ingress and egress systems or edge platforms such as Cloudflare. Knowledge of cloud security, identity, and compliance frameworks, including IAM, SOC 2, and CIS benchmarks. Salary & Benefits United States — Remote: Anticipated base salary range of $142,000–$196,600 USD. Canada — Remote: Anticipated base salary range of $136,000–$165,000 CAD. Actual base pay depends on geographic location, job-related skills, experience, education, and training. Upstart uses location-based compensation regions, and recruiters can provide the applicable salary range during the hiring process. Additional compensation and benefits include: Competitive compensation, target bonuses, and annual equity grants that vest quarterly. Retirement plans, including a 401(k) or Group Retirement Savings Plan, with a company match of $2 for every $1 contributed, up to $15,000 annually in the applicable currency. Employee Stock Purchase Plan with discounted stock purchase options for eligible US employees. Medical, dental, vision, and wellness resources in the United States, and supplemental health coverage in Canada. Health Savings Account contributions for eligible US plans. Life insurance and disability coverage. Paid time off, sick leave, and company holidays in line with local requirements. Paid family and parental leave, with duration varying by country. Family benefits supporting fertility, parenthood, and caregiving. Employee Assistance Program offering mental health support and personal resources. Financial planning tools and a financial concierge service for US employees. Annual wellness and productivity allowances. Team events, company updates, and employee resource groups. Catered lunches and stocked micro-kitchens at offices in the Bay Area, Austin, Columbus, and New York City. Location and Work Arrangement This is a remote position available in the United States and Canada. Upstart's digital-first approach allows most employees to work remotely, with regular in-person team onsites encouraged. The frequency of these sessions varies by team and role, though most teams meet once or twice per quarter for two to four consecutive days. For roles based in Canada, Upstart is currently unable to hire in Quebec. Equal Opportunity Employer Upstart is an equal opportunity employer committed to inclusive and fair hiring practices. Candidates who require reasonable accommodation during the application process, interviews, pre-employment testing, or other parts of the employee selection process can contact [email protected].