Director, Career Products (User Adoption)

About LEE is a nonpartisan network of leaders at all stages of life and career. We provide leadership development, coaching, career supports, and digital career products to support and inspire members to increase access and opportunity in their communities. At LEE, we equip members with the tools, platform resources, and industry knowledge they need to grow their career, expand their network, and take action to create change. LEE believes that effective leaders who are grounded in their values and experiences can make a difference in their communities. ( wearelee.org ) LEE is an outcomes-oriented, tech-forward, entrepreneurial organization focused on growing its impact through investments in platform tools and digital engagement. We are proud to be certified as a Great Place to Work, and to offer generous compensation, a virtual work setting that includes flexible scheduling, and a competitive, values-driven benefits package. LEE is in the midst of transitioning from primarily high-touch, in-person engagement to a scalable, tech-enabled marketplace model. As we build and implement new tools, we are seeking to hire staff who will leverage AI and automations to expand LEE’s reach. Relationships and human judgment remain critical, and your role will help us drive partner lead generation, member activation, and platform adoption. Position Summary LEE is looking for a Director, Career Products (User Adoption) (Full-time, Temporary) to join the Policy & Advocacy Team to support the growth, user activation, and partner growth for LEE members, hiring partners, and fellowship hosts. As Director, you will support an ecosystem of career offerings for our members, primarily Momentum, which provides job board access, upskilling, and digital tools to enable members to forge pathways into policy and advocacy careers. Reporting to the VP, Policy & Advocacy, this relationship- and product-oriented leader will own LEE’s Career Products from the user adoption and partner success side—building B2B pipelines, establishing service-delivery standards, and driving active member profile completion. Ultimately, driving results across LEE members and partners; expanding the reach and impact of LEE’s platform and its broader network of civic opportunities. The Director will collaborate across teams, including Policy & Advocacy (i.e., career coaches, fellowship leads), Partnerships, Platform Team, and Member Engagement, in addition to new and existing LEE partners. A WEEK IN THE LIFE No two weeks are identical, but here is a snapshot of how you will spend your time: - Expanding Partner Pipelines: Pitching the platform using a clear value-add proposition to generate leads and onboard new hiring partners - Boosting User Activation: Tracking member profile drop-offs and running targeted engagement campaigns to drive platform adoption - Aligning Team Workflows: Partnering with fellowship leads, coaches, and marketing to embed the platform into core team programs - Driving Product Iteration Releases: Prioritizing feature backlogs, defining UX improvements with tech/vendor leads, and running tests to validate conversion lift - Tracking Funnel Health: Reviewing platform usage metrics and adjusting marketing, outreach, and/or tool features based on data The ideal candidate brings a proven track record in user adoption, B2B lead generation, or digital platform growth, with the systems-thinking ability to translate multi-stakeholder needs into seamless digital workflows and measurable marketplace impact. The Director role is a full-time, temporary position with an anticipated end date of 11/30/2027. Position Location Flexible Travel Requirements 0%

Responsibilities

Product Ownership & User Adoption - 45% - Drive member platform sign-ups through clear value proposition messaging that guides profile completion, quality, and opportunity visibility - Deepen user adoption of LEE’s career products to identify skill gaps, engage in leadership development, and secure policy or advocacy roles - Enable internal staff (e.g., coaches and fellowship leads) to integrate platform workflows and digital-forward tools directly into member-facing experiences - Gather and apply knowledge of the policy and advocacy career marketplace including employer perspectives and industry trends to improve career products and member skill-building Partner Lead Generation & Network Expansion - 30% - Drive lead generation strategy and implementation to expand the reach of LEE’s platform and grow the network of hiring partners and fellowship hosts - Collaborate with fellowship leads to define target criteria, run outbound campaigns, and convert prospective organizations into hiring partners - Convert leads into active fellowship hosts and hiring partners to match program needs and onboard successfully into the LEE network - Develop and implement workflows for converting leads into partners across career products and fellowships Platform Analytics and Improvement - 15% - Monitor and analyze user engagement funnels across the member and partner lifecycle to pinpoint activation friction, improve conversion rates, and boost partner retention - Act as internal Product Lead for Momentum, LEE’s talent matching platform: translate user data into product requirements - Partner directly with the Platform Team and external tech vendors to test, ship, and measure iterative feature releases using an Analyze -> Test -> Implement --> Measure cycle Special Projects - 10% - Lead or contribute to team-level, organization-wide, or cross-team special projects as assigned by manager or designee - Provide short-term coverage of teams and/or projects during a leave, vacancy, or PTO Required Qualifications - Bachelor’s degree or commensurate years of work experience (If you do not hold a Bachelor’s degree an additional 4 years of relevant experience is required. If you hold an Associate’s degree an additional 2 years of relevant experience is required) - 6+ years of relevant professional work experience in customer success, product growth, partnerships, or B2B lead generation, ideally within an EdTech, SaaS, workforce development, or tech-forward non-profit environment - Demonstrated data and AI fluency using digital products, CRM tools, and platform funnel analytics - Proven track record of building relationships and translating value propositions across diverse audiences (e.g., school district leaders, public sector executives, or non-profit partners) to drive partner onboarding, scale the network, and maximize user value - Experience mapping end-to-end user