Director of Corporate Communications

Company Description

The Factor Exchange is a specialized platform designed to give brokers and lenders in the merchant cash advance industry broader access to the market. By streamlining the approval process, the company connects partners with leading global lenders to help them secure funding more efficiently. The Factor Exchange supports a wide range of business volumes, from occasional deals to high-frequency monthly transactions. The organization is focused on delivering a high-quality experience and positioning itself as a transformative force in the merchant cash advance space. Role Description The Director of Corporate Communications is a full-time, remote role responsible for shaping and managing The Factor Exchange’s internal and external communication strategy. This role oversees corporate messaging, ensures brand consistency, and leads the development of communication plans that support business objectives and market positioning. Day-to-day responsibilities include drafting and approving press releases, managing media relations, and serving as a primary spokesperson when needed. The Director will also coordinate internal communications to keep team members informed and engaged, collaborate with executive leadership on strategic communications initiatives, and monitor the effectiveness of communication campaigns. This position requires hands-on content creation, cross-functional collaboration, and proactive management of the company’s reputation across multiple channels.

Qualifications

Demonstrated expertise in Corporate Communications and Strategic Communications, with the ability to align messaging to business goals. Strong experience in Press Releases and Media Relations, including drafting announcements and building relationships with journalists and industry outlets. Proficiency in Internal Communications, with a track record of developing clear, engaging messages for employees and stakeholders. Excellent written and verbal communication skills, with attention to detail and the ability to tailor messages to different audiences. Proven leadership experience managing communication initiatives or teams in a corporate or financial services environment. Ability to work effectively in a remote setting, manage multiple priorities, and collaborate across time zones. Familiarity with the merchant cash advance or broader financial services industry is preferred. Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field; advanced degree is a plus.