Director of Operations
Role Description The Director of Operations is a full-time remote role responsible for overseeing day-to-day operational activities across GQV’s consulting, validation, and quality services. This role will design and refine processes to ensure projects are delivered on time, within scope, and in compliance with regulatory requirements, while maintaining high standards of client service. The Director of Operations will manage resource planning, project workflows, and coordination among consultants, ensuring efficient utilization and consistent methodologies. This position will monitor key performance indicators, lead continuous improvement initiatives, and collaborate with leadership to align operational strategy with business goals. The director will also contribute to client engagement planning, support audit readiness and quality initiatives, and help standardize documentation and tools used across engagements.
Qualifications
Candidates should possess strong operations management, project management, and process optimization skills. Candidates should possess experience in quality systems, regulatory compliance, and validation-related environments (such as pharmaceutical, biotech, or regulated manufacturing). Candidates should possess skills in stakeholder management, cross-functional collaboration, and client relationship management. Candidates should possess abilities in data analysis, performance metrics tracking, and decision-making based on measurable results. Candidates should possess leadership capabilities, including team coordination, coaching, and remote workforce management. Relevant qualifications include a bachelor’s degree in engineering, life sciences, operations, business, or a related field; advanced degrees or professional certifications (e.g., PMP, Lean Six Sigma) are beneficial. Experience with consulting services, contract or project-based work, and familiarity with FDA, ISO, and other regulatory frameworks is highly advantageous. Excellent written and verbal communication skills, strong organizational abilities, and comfort working in a remote, fast-paced environment are expected.