Director of Payment Operations

Company Description

Kovra Pay Inc. is building an infrastructure layer in the payments ecosystem, focused on increasing trust, control, and reliability in how money moves. The company aims to help consumers and institutions operate with greater confidence as payments become faster and more automated. Kovra Pay is currently operating in stealth mode, collaborating closely with select early partners. Team members have the opportunity to shape foundational products and systems that support secure, scalable, and modern payment experiences. The environment is dynamic and mission-driven, with a strong emphasis on innovation and responsible technology. Role Description This is a full-time remote role with responsibility for contributing to the design, development, and refinement of Kovra Pay’s payment infrastructure and supporting tools. Day-to-day work may include collaborating with cross-functional partners to define requirements, analyzing user and partner feedback, and translating business and technical needs into actionable tasks. The role will involve documenting processes and specifications clearly, participating in regular planning and review sessions, and helping improve reliability, security, and performance of systems and workflows. The individual will be expected to take ownership of assigned projects, communicate progress transparently, and contribute to a culture of continuous improvement.

Qualifications

Ability to work effectively in a remote, full-time setting, including strong time management, self-direction, and collaboration across time zones. Experience in or strong interest in payments, financial technology, or infrastructure platforms, with an understanding of reliability, security, and compliance considerations. Strong analytical and problem-solving skills, with the ability to break down complex systems and communicate findings clearly to technical and non-technical stakeholders. Comfort working in an early-stage or stealth environment, including adaptability, willingness to take initiative, and resilience in the face of ambiguity. Excellent written and verbal communication skills in English, including clear documentation and stakeholder communication. Bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Engineering, Business, or related discipline) or equivalent practical experience.