Director of Revenue Operations

Company Description

FlowMatic AI empowers businesses with AI-driven automation that eliminates inefficiencies, reduces costs, and supports scalable growth. Through AI-powered solutions, the company streamlines workflows, enhances productivity, and improves conversion rates so organizations can focus on higher-value, strategic work. FlowMatic AI delivers measurable impact, including faster ROI, lower operational expenses, and better lead nurturing through automated sales and marketing processes. Its data-driven insights transform raw information into real-time business intelligence for more informed decisions. The company works with coaches, consultants, marketing agencies, IT and SaaS businesses, and personal brands to optimize workflows and automate essential operations. Role Description The Director of Revenue Operations is a full-time, remote role responsible for aligning and optimizing the end-to-end revenue engine across marketing, sales, and customer success. This role oversees revenue processes, systems, and data to improve pipeline visibility, forecasting accuracy, and conversion rates. Day-to-day responsibilities include designing and refining revenue operations strategies, managing CRM and automation tools, and implementing standardized processes for lead management, deal progression, and customer retention. The Director collaborates with cross-functional leaders to define KPIs, build dashboards, and drive insights-based decision making that supports growth targets. The role also includes leading a small team or function, ensuring operational excellence, and continuously evaluating technology and workflows to increase efficiency.

Qualifications

Candidates should possess strong revenue operations, sales operations, or go-to-market operations experience, including ownership of pipeline management, forecasting, and process optimization. Candidates should possess expertise with CRM platforms and revenue technology (e.g., Salesforce, HubSpot, marketing automation tools, reporting and BI tools), and be comfortable designing and maintaining scalable system workflows. Candidates should possess advanced analytical and data skills, including building dashboards, defining KPIs, interpreting performance trends, and turning insights into actionable recommendations. Candidates should possess skills in cross-functional collaboration and stakeholder management, with the ability to partner effectively with marketing, sales, and customer success leaders. Candidates should possess leadership and project management skills, including setting priorities, managing complex initiatives, and driving adoption of new processes and tools. Relevant experience in B2B SaaS, AI-driven products, or technology-enabled services is beneficial, especially within high-growth or startup environments. A bachelor’s degree in Business, Finance, Marketing, Analytics, or a related field is preferred; an advanced degree or specialized training in revenue operations or analytics is a plus. Strong written and verbal communication skills, comfort working remotely across time zones, and a continuous improvement mindset are important for success in this role.