Director of Sales Operations
Role Description The Director of Sales Operations at LLP SAPSAN is a full-time remote role responsible for overseeing and optimizing the sales operations function to support revenue growth and sales effectiveness. This role will design and manage sales processes, define and track performance metrics, and ensure the sales team has the tools, data, and resources needed to succeed. Day-to-day responsibilities include developing and implementing sales operations strategies, managing sales enablement initiatives, forecasting and pipeline management, and collaborating closely with sales leadership, marketing, and finance. The Director will also lead continuous improvement of CRM usage, reporting, territory and quota design, and resource allocation, while guiding a team to deliver consistent, accurate, and actionable insights. This position requires a hands-on approach to problem solving, data analysis, and operational execution, along with the ability to influence cross-functional stakeholders.
Qualifications
Candidates should possess strong Analytical Skills to interpret data, build reports and dashboards, forecast performance, and support data-driven decision-making. Candidates should possess solid Sales experience to understand sales cycles, customer journeys, and best practices for supporting a high-performing sales organization. Candidates should possess Sales Operations expertise to design processes, manage CRM and sales tools, oversee pipeline management, and improve operational efficiency. Candidates should possess Operations Management skills to streamline workflows, optimize resource allocation, and drive continuous improvement across sales processes. Candidates should possess Sales Enablement capabilities to develop playbooks, training materials, content, and tools that enhance seller productivity and effectiveness. Relevant qualifications include experience in a senior sales operations or revenue operations role, preferably in B2B or software/technology environments. Additional beneficial skills include leadership and people management experience, strong communication and collaboration abilities, and proficiency with CRM platforms and analytics tools. Bachelor’s degree in Business, Management, Finance, or a related field is preferred; advanced degrees or professional certifications in sales operations or revenue operations are a plus.