Director of Shipper Success & Partnerships

***Position open to US permanent residents only... The Opportunity StaffRight Associates is recruiting for a Director of Shipper Success & Partnerships on behalf of a premier client in the shipping and logistics space. This direct-hire, fully remote role (U.S.-based) suits a relationship-driven leader who measures success by partnerships that endure for years, not by dial counts. The client prizes depth over volume. You’ll steward a portfolio of established shippers, expand those accounts, and bring new direct shippers into the fold, with a sharp focus on the high-tech sector, spanning enterprise tech firms and data center operators. The client is not open to C2C or subcontract engagements. What You’ll Do Steward a portfolio of established shipper accounts, cultivating multi-year partnerships that reach well beyond individual transactions. Translate each client’s shipping and logistics requirements into tailored solutions through strategic, consultative engagement. Champion your customers as their primary contact, ensuring their priorities shape the client’s service model and strategic direction. Maximize retention and account expansion, with performance gauged by loyalty and growth rather than pipeline size or call volume. Unlock new direct-shipper relationships by tapping company-supplied leads, your professional network, and your industry reputation. Cultivate senior-level connections with high-tech leaders at enterprise technology firms and data center operators. Navigate hard-to-penetrate technology organizations, earning trust and influence with executive decision-makers. Visit West Coast clients in person when the relationship calls for it, reinforcing partnerships and accelerating growth. What You Bring A proven record of sustaining and expanding high-value client relationships through Strategic Account Management An established executive-level network within the High-Tech industry Hands-on experience partnering with Enterprise Technology, Cloud Infrastructure, or Data Center organizations Demonstrated skill in Executive Stakeholder Management, reaching and persuading senior decision-makers at hard-to-access organizations Exceptional Relationship Management capabilities rooted in a Consultative, customer-first mindset Background in Procurement or Logistics strongly preferred Compensation & Total Rewards Base salary of $120,000–$150,000, plus commission Direct-hire placement, fully remote Joining StaffRight Associates When you partner with StaffRight Associates in your search for your next role, you’re doing more than pursuing a job, you’re aligning yourself with a team of experts committed to placing top-tier talent in truly impactful positions. We take pride in fostering professional growth and connecting forward-thinking individuals with organizations that value innovation and excellence. We look forward to showcasing your expertise in a way that resonates with our clients and opens the door to meaningful opportunities.