Dynamic High‑Earning Part‑Time Customer Support Agent – Flexible Remote Sales & Service Specialist in Lancashire, UK – Join brighthush Today

About brighthush

brighthush has been a pioneer in the sports, leisure, and lifestyle awards arena for over four decades. Our heritage spans 45+ years of delivering award solutions that celebrate excellence across local clubs, regional leagues, and corporate teams throughout the United Kingdom. With a nationwide network of local champions and a state‑of‑the‑art online platform, we create a “local shop” experience that feels personal, accessible, and truly community‑centric. At brighthush, we are driven by a single, powerful mission: to provide an unrivalled selection of high‑quality awards, exceptional customer service, and outstanding value for money—all while empowering our people to thrive in a flexible, remote‑first environment.

Why brighthush?

We believe that great work should feel like a partnership. That’s why we offer:

• Uncapped, commission‑only earnings that reward your hustle and dedication—there’s no ceiling on how much you can earn.
• A fully remote, work‑from‑home model that lets you balance professional growth with personal commitments.
• Comprehensive training, ongoing support, and a cloud‑based software suite that gives you the freedom to work when you want.
• A culture that celebrates innovation, teamwork, and a passion for sport and community.

Role Overview

As a Part‑Time Customer Support Agent at brighthush, you will be the frontline voice that connects our customers with the award solutions they need. Your primary focus will be to generate leads, nurture relationships, and close sales—all while working from the comfort of your own home. This role is ideal for individuals who thrive in a dynamic, results‑driven environment and are eager to earn a substantial extra income.

Key Responsibilities

• Lead Generation & Qualification: Identify and engage potential customers through cold calling, email outreach, and social media channels.
• Territory Management: Own a defined geographic area, track activity, and develop a strategic plan to maximize revenue.
• Customer Journey Support: Guide prospects from initial inquiry to final purchase, ensuring a seamless, personalized experience.
• Market Intelligence: Act as the company’s eyes and ears on the ground—report trends, customer feedback, and competitive insights.
• Value‑Based Selling: Communicate the unique benefits of brighthush’s award catalog and demonstrate how our solutions meet each client’s needs.
• Target Achievement: Consistently meet or exceed monthly sales targets and commission goals.
• Collaboration: Work closely with the marketing, logistics, and product teams to ensure customer satisfaction and continuous improvement.

Essential Qualifications

• Strong, confident, and personable communication style.
• Proficiency with internet tools, CRM systems, and data‑driven sales platforms.
• Organized, disciplined, and self‑motivated—capable of managing a home office environment.
• Passion for sport, leisure, or community events—an interest that fuels authentic conversations with clients.
• Basic understanding of sales principles and customer service best practices.

Preferred Qualifications

• Previous experience in a sales or customer support role, preferably within the awards, retail, or sports industry.
• Experience with commission‑based compensation structures.
• Knowledge of local sports clubs, leagues, and community organizations in the Lancashire region.
• Multilingual abilities—especially in languages spoken by local communities.

Core Skills & Competencies

• Communication: Clear, persuasive, and empathetic verbal and written communication.
• Technology Savvy: Comfortable navigating web portals, email clients, and cloud‑based tools.
• Problem‑Solving: Ability to address customer concerns swiftly and creatively.
• Time Management: Efficiently juggle multiple leads, follow‑ups, and administrative tasks.
• Team Collaboration: Willingness to share insights and support colleagues in a virtual environment.

Career Growth & Learning Opportunities

At brighthush, we invest in our people. As you build expertise and demonstrate results, you’ll have access to:

• Advanced sales training modules that cover consultative selling, negotiation, and upselling techniques.
• Leadership development programs for high performers interested in moving into team lead or account manager roles.
• Cross‑departmental projects that broaden your understanding of product development, marketing, and logistics.
• Annual performance reviews that align your goals with the company’s strategic vision.

Work Environment & Culture

brighthush is built on a foundation of trust, flexibility, and community. Our remote workforce enjoys:

• Full autonomy to set your own schedule—perfect for students, parents, or anyone seeking a side income.
• A supportive virtual community that hosts monthly webinars, team chats, and informal coffee breaks.
• Recognition programs that celebrate top performers, milestone achievements, and innovative ideas.
• Access to a digital library of resources, including industry reports, product catalogs, and best‑practice guides.

Compensation & Benefits

We operate on a commission‑only model, meaning your earnings are directly tied to your performance. Key highlights include:

• Uncapped commission—there’s no ceiling on how much you can earn.
• Commission paid on retained business, ensuring long‑term revenue streams.
• Bonus schemes introduced after six months of consistent performance.
• Full training and ongoing support—no prior sales experience required.
• Flexible, cloud‑based software that lets you work from anywhere.

Required Infrastructure

To succeed in this role, you’ll need:

• Reliable high‑speed internet connection.
• Computer or laptop with a webcam and microphone.
• Telephone or VoIP service for outbound calls.
• Dedicated, quiet workspace free from distractions.

How to Apply

Ready to take your career to the next level and earn a substantial extra income from home? Click the link below to submit your application and join the brighthush family.

Apply to this job

Conclusion

At brighthush, we’re more than a company—we’re a community of passionate individuals who believe in the power of sport, recognition, and exceptional service. If you’re driven, tech‑savvy, and eager to earn uncapped commissions while working from the comfort of your own home, we want to hear from you. Join us today and help teams, clubs, and organizations across the UK celebrate their achievements with the best awards on the market.