Dynamic Remote Customer Support Agent – High‑Impact Sales Enablement Specialist for brighthush – Utah & Idaho

Welcome to brighthush – Where Sales Meets Innovation

brighthush is not just a company; it’s a movement that’s reshaping the sales experience across the United States. Recognized as a Utah Top 100, UV 50, and Inc 500 company, we empower high‑growth sectors such as financial services, technology, healthcare, mortgage, solar, and more. With vibrant hubs in Orem, Logan, and Rexburg, we’re expanding our footprint and inviting ambitious talent to join a mission‑driven team that thrives on performance, collaboration, and continuous learning.

Why brighthush is the Place to Accelerate Your Career

At brighthush, we believe that the right people, paired with the right tools, can transform the sales journey. We invest heavily in our people through comprehensive training, mentorship, and a culture that celebrates performance, collaboration, and continuous learning. Whether you’re looking to launch a career in sales support, climb the ladder to leadership, or transition into a new industry, brighthush offers the platform to make it happen.

Role Overview – Your Gateway to High‑Impact Sales Enablement

As a Remote Customer Support Agent, you will be the first point of contact for prospective customers across a range of high‑demand industries. Your primary mission is to engage warm leads, qualify their interest, and guide them through the initial stages of the sales funnel—all while delivering an exceptional customer experience. You will work within a flexible, high‑energy environment that rewards results and fosters professional growth.

Key Responsibilities

• Engage Warm Leads: Connect with prospects who have already expressed interest in our clients’ products or services. Ask insightful qualifying questions to uncover needs and motivations.
• Fast‑Paced Call Management: Conduct outbound calls that typically last 2–4 minutes, maintaining a steady rhythm throughout your shift.
• Apply Sales Tactics: Use proven techniques such as rebuttal, objection handling, and value‑based storytelling to keep prospects on the line and move them toward a sale.
• Industry Mastery: Receive in‑depth training on high‑growth sectors—Debt Consolidation, Mortgage, Solar, Healthcare, Insurance, Tech, and more—and become a subject‑matter expert you can confidently discuss with customers.
• Data Capture & Follow‑Up: Log all interactions accurately in our CRM, ensuring that every lead is tracked and nurtured by the appropriate sales team.
• Team Collaboration: Work closely with account managers, marketing, and product specialists to refine messaging and improve conversion rates.
• Continuous Improvement: Participate in regular coaching sessions, share best practices, and contribute to the evolution of our sales scripts and processes.

What’s in it for You?

• Competitive Base Pay: Earn $18–$20 per hour on average, with top performers achieving $25+ per hour through uncapped commissions.
• Performance Bonuses: Daily, weekly, and quarterly spiffs and bonuses reward high productivity and exceptional customer engagement.
• Flexible Scheduling: Choose shifts that fit your lifestyle—minimum 22 hours per week, with the option to work up to 40 hours.
• Comprehensive Benefits: 401(k) plan, health, dental, and vision insurance (full‑time), HSA option, and paid time off.
• Growth Opportunities: Internal leadership tracks, cross‑functional training, and the chance to move into senior sales, account management, or product roles.
• Culture of Recognition: Celebrate successes with team events, holiday bonuses, and a supportive, high‑energy work environment.

Essential Qualifications

• High school diploma or equivalent.
• Valid background check clearance.
• Availability to work at least 22 hours per week (22–40 hours). Minimum 4‑hour shifts, 5 days a week.
• Strong communication skills—both verbal and written.
• Proficiency with phone systems, CRM software, and basic office tools.
• Reliable internet connection and a quiet workspace for remote work.
• Consistent attendance and punctuality.

Preferred Qualifications

• Prior experience in sales support, customer service, or a related field.
• Familiarity with sales methodologies such as SPIN, BANT, or Challenger.
• Positive, can‑do attitude and a passion for helping customers.
• Self‑motivated, goal‑oriented, and eager to learn new industries.
• Experience working in a fast‑paced, high‑volume environment.

Skills & Competencies

• Communication: Ability to articulate complex concepts in a clear, concise manner.
• Active Listening: Capture customer needs and respond with tailored solutions.
• Problem Solving: Quickly address objections and find win‑win outcomes.
• Adaptability: Thrive in a dynamic environment with evolving scripts and products.
• Time Management: Balance multiple calls and administrative tasks efficiently.
• Team Player: Collaborate with cross‑functional teams to drive success.

Career Growth & Learning Opportunities

brighthush is built on the principle that talent deserves a clear path to advancement. As a Remote Customer Support Agent, you will:

• Progress to Senior Agent, Lead Agent, or Team Lead roles.
• Transition into Account Management, Sales Operations, or Product Marketing.
• Participate in leadership development programs and mentorship initiatives.
• Attend industry conferences, webinars, and workshops at no cost.
• Earn certifications in sales, customer experience, and industry‑specific knowledge.

Work Environment & Culture

Our culture is defined by:

• Performance‑First Mindset: Clear metrics, transparent feedback, and rewards for results.
• Collaboration: Regular team huddles, knowledge sharing, and cross‑department projects.
• Innovation: Continuous improvement of scripts, processes, and technology.
• Inclusivity: A welcoming environment where diverse perspectives are valued.
• Work‑Life Balance: Flexible hours, remote work options, and generous PTO.

Compensation & Benefits Snapshot

While exact figures vary by performance, here’s a snapshot of what you can expect:

• Base pay: $18–$20/hr (average).
• Uncapped commissions: $25+/hr for top performers.
• Daily/weekly/quarterly spiffs.
• 401(k) with company match.
• Health, dental, vision, and HSA options.
• Paid holidays (6 major holidays off).
• Paid time off (PTO).
• Professional development stipend.

How to Apply

Ready to take the next step in your career? Click the link below to submit your application and join the brighthush team. We’re excited to learn how your skills and passion can help us continue to redefine the sales experience.

Apply Now – Join brighthush

Join the brighthush Family Today!

At brighthush, we’re not just a company—we’re a community of high performers, innovators, and lifelong learners. If you’re driven, customer‑centric, and eager to grow, we want to hear from you. Apply today and start your journey toward a rewarding, high‑impact career.