Remote Position
EAP Care Advocate (Licensed Counselor/Social Worker)
🌍 Remote · United States
💼 Full-time
CuraLinc Healthcare is a growing company that is seeking EAP Care Advocates for a full-time remote role. Care Advocates provide in-the-moment telephonic and digital support, as well as personalized guidance and advocacy to program participants at all stages of their mental health care journey. The EAP Care Advocate position is an ideal role for clinicians who thrive in a fast-paced environment and are passionate about supporting employee mental health, removing barriers to care and driving positive clinical and workplace outcomes for a rapidly growing organization.
CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey.
CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.
We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via [email protected].
Primary Responsibilities
- Provide Guidance, Support, Consultation and Referrals to Covered Employees and Dependents
- Conduct a Comprehensive Clinical Assessment, Including Identification of Presenting Issues(s), Work-Life Challenges and Screening for Risk and Safety Concerns
- Develop an Individualized Care Plan to Address the Unique Clinical and Sub-Clinical Needs for Each Participant
- Facilitate Referrals and Assist Participants with Securing Appointments for Short-Term EAP Counseling
- Provide Mental Health Advocacy and Navigation to Participants in Need of Higher Levels of Care
- Assist with Referrals to Other Employer-Sponsored Health Management Resources, When Appropriate
- Conduct Active Case Management Including Treatment Plan Reviews
- Perform Timely Follow-Up with Participants to Ensure Connection to Care, Program Satisfaction and Determine the Outcome and Impact of EAP Services
- Maintain Accurate and Complete Records in Compliance with HIPAA, Ethical and Departmental Guidelines
- Master's Degree in a Mental Health Discipline (e.g. - Social Work, Counseling, Marriage and Family Therapy)
- Relevant Post-Graduate Clinical Experience
- Clinical Licensure
- Familiarity and Comfort with Technology to Train and Work Remotely (e.g. - Microsoft Office Suite, Contact Management Systems, Web-Based Software, Soft Phone)
- Strong Reasoning Ability – Capacity to Collect Data, Establish Facts, Define Problems and Draw Valid Conclusions
- Ability to Thrive in a Fast-Paced, Fully Remote Work Environment
- Prior EAP and/or Case Management Experience a Plus
Master's degree in mental health discipline, post-graduate clinical experience, clinical licensure, technology proficiency for remote work, and ability to thrive in a fast-paced remote environment.
Key Responsibilities
- providing guidance
- conducting assessments
- developing care plans
Skills & Tools
Microsoft Office Suite, Contact Management Systems, Web-Based Software, Soft Phone
Job Details
- Category: Healthcare Services - Allied Health
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States or Hawaii
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About CuraLinc Healthcare
A healthcare company delivering transformative mental health care through technology and personalized advocacy. — Industry: Healthcare