Ecommerce Specialist
Company Description
Consumology is a boutique advisory firm that helps boards and executive teams unlock business value from technology. The company focuses on mid-market CPG/FMCG organizations and PE-backed portfolios, with core offerings in AI value realization, AI governance, and cyber resilience. Founded by Majed Sarieddine, former PepsiCo SVP & CIO, Consumology brings 28 years of global operating experience to complex board-level questions. The firm supports clients in understanding where AI creates value, how to manage AI-related risks, and how to strengthen resilience against cyber events. Role Description The Ecommerce Specialist is a full-time remote role responsible for managing and optimizing online sales channels for Consumology and its clients. This role involves maintaining product listings, monitoring inventory and pricing, and ensuring accurate and engaging content across ecommerce platforms. The specialist will track performance metrics, analyze customer behavior, and recommend improvements to increase conversion rates and revenue. Day-to-day tasks include coordinating promotions, responding to customer inquiries, collaborating with internal teams on digital campaigns, and ensuring a seamless, customer-focused online experience. The role also includes preparing regular reports, identifying operational issues, and supporting strategic initiatives related to ecommerce growth.
Qualifications
Candidates should possess strong E-Commerce skills, including experience managing online marketplaces, product catalogs, and promotions. Candidates should possess solid Analytical Skills to interpret data, monitor KPIs, and translate insights into actionable improvements. Candidates should possess excellent Communication and Customer Service skills to support customers and collaborate effectively with internal and external stakeholders. Candidates should possess Sales-oriented skills, including understanding of online sales funnels, upselling, and cross-selling opportunities. Experience with ecommerce platforms (e.g., Shopify, WooCommerce, Amazon, or similar) and basic understanding of digital marketing tools and practices. Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a remote environment. Comfort working with spreadsheets, dashboards, and reporting tools; familiarity with CRM or ERP systems is a plus. Bachelor’s degree in Business, Marketing, Information Systems, or a related field, or equivalent practical experience.