Entry‑Level Data Entry & Product Support Specialist – Flexible Remote Hours, Competitive $45/hr, No Experience Required – Join brighthush's Innovative Market Research Team

About brighthush

brighthush stands at the forefront of consumer insight, turning everyday voices into powerful data that shapes the products we love. With a national footprint and a reputation for precision, we partner with leading brands—both domestic and global—to uncover the stories behind their products. From in‑home usage testing to large‑scale consumer panels, brighthush delivers actionable intelligence that accelerates product development, refines marketing strategies, and ultimately delights customers.

Our mission is simple yet ambitious: every voice matters, and the best ideas come from real people. Whether you’re a student, a stay‑at‑home parent, or a professional looking for a flexible side gig, you can help us bring authentic consumer perspectives to life while building a rewarding career in market research.

Why brighthush is the Place to Grow Your Career

At brighthush, we believe that talent thrives when it’s nurtured, challenged, and recognized. Our culture is built on:

• Inclusivity – We celebrate diverse backgrounds, perspectives, and ideas.
• Transparency – Open communication channels keep everyone informed and engaged.
• Continuous Learning – From on‑the‑job training to formal courses, we invest in your growth.
• Recognition – Outstanding contributions are celebrated through awards, shout‑outs, and tangible rewards.
• Work‑Life Balance – Flexible schedules and remote work empower you to manage personal commitments.

When you join brighthush, you’re not just filling a role—you’re stepping into a community that values curiosity, integrity, and the drive to make a difference.

Key Responsibilities

As a Data Entry & Product Support Specialist, you’ll be the vital link between our clients and the consumers who test their products. Your day‑to‑day tasks will include:

• Receiving and reviewing In‑Home Usage Test (IHUT) projects from brighthush partners.
• Following detailed daily schedules that outline tasks such as unpacking, reading instructions, and using the product for specified periods.
• Capturing and documenting user experiences through screenshots, audio recordings, videos, and written journal entries.
• Submitting feedback via online or mobile platforms, ensuring accuracy and completeness.
• Maintaining the integrity of the product during the testing period—handling it responsibly and returning it in good condition.
• Participating in private chat rooms or focus groups when requested by partner research firms.
• Using brighthush’s mobile technology to record real‑time, point‑of‑emotion insights when required.
• Adhering to confidentiality agreements and data protection policies.
• Communicating any issues or observations promptly to the project coordinator.

Essential Qualifications

We’re looking for reliable, detail‑oriented individuals who can thrive in a flexible, remote setting. The following qualifications are essential:

• Minimum age of 18 years (or legal guardian approval for minors).
• Reliable computer and high‑speed internet connection.
• Digital camera or smartphone capable of taking clear photos and videos.
• Strong written communication skills in English.
• Honesty, integrity, and a commitment to following instructions precisely.
• Basic proficiency with Microsoft Office or Google Workspace (Word, Excel, Sheets).
• Ability to manage time effectively and meet weekly deadlines.
• Comfortable with technology and willing to learn new tools as needed.

Preferred Qualifications

While we welcome candidates with no prior experience, the following attributes will give you a competitive edge:

• Previous experience in data entry, customer service, or a related field.
• Familiarity with market research or product testing concepts.
• Experience using survey platforms (e.g., brighthush, Qualtrics).
• Basic video editing or screen‑capture skills.
• Knowledge of consumer behavior or marketing principles.
• Multilingual abilities (any language beyond English).

Core Skills & Competencies

Success in this role hinges on a blend of technical and soft skills:

• Attention to detail and meticulous data handling.
• Strong organizational and time‑management abilities.
• Clear, concise written communication.
• Adaptability to new tools and evolving project requirements.
• Problem‑solving mindset—quickly identifying and addressing issues.
• Team collaboration, even when working remotely.
• Self‑motivation and the ability to work independently.

Career Growth & Learning Opportunities

At brighthush, we invest in our people. As a Data Entry & Product Support Specialist, you’ll gain exposure to:

• End‑to‑end product testing workflows—from recruitment to final reporting.
• Advanced data collection tools and analytics platforms.
• Insights into consumer psychology and market trends.
• Professional development courses in research methodology and data analysis.
• Mentorship from senior researchers and project managers.
• Potential pathways to roles such as Research Coordinator, Data Analyst, or Project Lead.

We also offer a structured career ladder that rewards performance, initiative, and continuous learning. Whether you aspire to become a subject‑matter expert, a project manager, or a strategic analyst, brighthush provides the resources and support to help you reach those goals.

Work Environment & Company Culture

brighthush fosters a culture of inclusivity, transparency, and continuous improvement. Our remote team enjoys:

• Flexible work hours that respect personal commitments.
• Regular virtual team check‑ins and social events.
• Open communication channels with leadership and peers.
• A supportive onboarding process that equips you with all necessary tools.
• Recognition programs that celebrate outstanding contributions.
• Access to a digital resource library covering industry best practices.

We also prioritize mental well‑being, offering resources such as virtual wellness sessions, mindfulness workshops, and a 24/7 employee assistance program.

Compensation, Perks, and Benefits

We believe in rewarding hard work fairly and promptly:

• Competitive hourly rate of $45 per hour (or $25–$45 based on project scope).
• Guaranteed 15–25 hours per week, with the flexibility to adjust as needed.
• Weekly direct deposit or check payment every Wednesday.
• No cost to you—brighthush covers all product purchases and shipping.
• Opportunity to earn additional bonuses for high‑quality, timely submissions.
• Access to a comprehensive benefits package for full‑time employees (health, dental, vision, retirement plans) once you transition to a permanent role.
• Paid training and certification programs to enhance your skill set.
• Employee referral bonuses for bringing talented peers into the brighthush family.
• Flexible vacation policy and paid time off for personal or family needs.

How to Apply

Ready to start earning while sharing your honest opinions about the next generation of products? Click the link below to submit your application. No application fee or upfront costs—just your resume and a brief statement of why you’re excited to join brighthush.

Apply Now – Data Entry & Product Support Specialist

Join the brighthush Family Today!

At brighthush, we value authenticity, curiosity, and a passion for helping brands connect with real consumers. Whether you’re a student, a stay‑at‑home parent, or simply looking for a flexible side gig, this role offers the perfect blend of autonomy, fair pay, and professional growth. Join us and become an integral part of the product development journey—one honest review at a time.