EPIC Training Manager

Duration: Perm Salary: $104k-157k Location: M-F in person (1 flex day for remote work) | Austin, TX Schedule: Standard business hours. Relocation: Relocation assistance available Must-Haves: 5+ years of people management experience Strong Epic Ambulatory experience Experience leading enterprise-level Epic/EHR training programs Proven experience building training teams, recruiting trainers, and developing training programs Experience supporting major EHR implementations and/or go-lives Epic certification in at least one relevant module, such as Professional Billing, Cadence, or Prelude Willingness to obtain additional Epic certifications Bachelor’s degree Ability to work primarily on-site in Austin, TX Plusses: Epic inpatient/hospital experience Experience supporting both ambulatory and hospital environments Cross-certification across multiple Epic applications Master’s degree Experience building an internal training organization and strategy versus exclusively providing consulting services Day-to-Day: Build and lead an enterprise-wide Epic training strategy across clinical and non-clinical teams Recruit, develop, and manage a growing training team, initially consisting of approximately 3–4 trainers Assess gaps in the current Epic Ambulatory training program and develop a hybrid training strategy Develop and oversee classroom, virtual, and hands-on Epic training Lead onboarding, optimization, system-update, and go-live training initiatives Partner with clinical informatics, application teams, providers, operational leaders, and key stakeholders Standardize training materials, workflows, and competency expectations Oversee training logistics and drive user proficiency and workflow effectiveness Support long-term training strategy and preparation for a major hospital go-live planned for 2030 Job Description: Insight Global is seeking an Epic Training Manager for a top healthcare client in Austin, TX. This individual will take ownership of the organization’s enterprise Epic training strategy following its recent ambulatory go-live, while building the team, curriculum, processes, and infrastructure needed for continued growth. This is a hands-on leadership role for someone who has successfully built and managed Epic/EHR training programs at scale and can balance current training operations with long-term strategy. The Epic Training Manager will have significant influence over enterprise Epic adoption and will play a key role in preparing the organization for a major hospital go-live planned for 2030.