Executive Director – Global Client Delivery, Biotech

Job Description:

• Provide leadership and oversight for the Biotech Project Management organization, including Global Study Manager, Study Design Lead, and Regional Study Coordinator functions
• Build, lead, and develop a high-performing organization by attracting, retaining, and developing talent
• Foster an inclusive, accountable, and engaging culture supporting employee growth, succession planning, and leadership development
• Drive workforce planning and organizational readiness for current operations and future growth
• Ensure efficient use of resources and adherence to budget commitments
• Accountable for organizational performance, quality, operational effectiveness, and business outcomes
• Establish objectives and monitor performance metrics
• Lead strategic resource planning and allocation across the portfolio
• Ensure governance, standardization, and continuous evolution of project management processes and operating models
• Partner with senior leadership on organizational strategies, business plans, and transformation initiatives
• Advance Project Management capabilities, best practices, and cross-business collaboration
• Drive continuous improvement, innovation, accountability, and operational excellence
• Evaluate, adopt, and optimize technology, automation, digital tools, and AI-enabled solutions
• Act as a change leader for technology adoption and transformation initiatives
• Identify business growth opportunities, service enhancements, and strategic initiatives
• Create a client-centric culture focused on quality outcomes, proactive risk management, and service enhancement
• Partner across the organization to resolve issues and implement scalable solutions
• Serve as a senior leader and trusted partner across Labcorp business units
• Represent the Project Management organization with internal and external executive stakeholders
• Define and execute vision and strategy for GSM, SDL, and RSC functions
• Lead global program delivery, operational performance, cross-functional integration, and client-centric delivery for biotech clients

Requirements:

• Four (4) year degree
• 7 or more years in people leadership, leading leaders
• 7 or more years experience in central lab services, large pharma or biotech industry
• 5 or more years experience in change management
• 5 or more years experience in client relationship building
• Preferred: Master Degree
• Preferred: 5 or more years experience in project management within a central lab environment
• Preferred: 3 or more years of experience in driving technology transformation (automation, AI, process optimization)
• Demonstrated strong customer service skills
• Excellent written, verbal, and interpersonal skills
• Strong planning, organizational, and problem solving skills
• Ability to interact with, influence and inspire staff at all levels of the organization
• Inclusive and engaging presentation and communication skills
• Demonstrated leadership development capabilities
• Initiative and ability to work collaboratively
• Ability to inspire effective teamwork and motivate staff in a multi-regional matrixed environment
• Proven record of setting strategic goals for large organizations and driving implementation
• Knowledge of regulatory requirements in clinical or laboratory settings
• Strong negotiation skills in a global, cross-functional environment
• Track record of driving continuous improvement and achieving results through leadership
• Up to 30% international travel

Benefits:

• Annual bonus under the Labcorp Bonus Plan
• Discretionary short- and long-term incentive packages
• Medical
• Dental
• Vision
• Life insurance
• Short-term disability (STD)
• Long-term disability (LTD)
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan