Executive Senior Director of Business Value Services & Customer Financial Officer – Driving High‑Impact Digital Transformation, Value‑Based Selling, Executive Financial Strategy, and Sustainable Growth Initiatives at brighthush

About brighthush – Pioneering the Future of Digital Business

brighthush is more than a technology partner; we are a catalyst for enterprise transformation. With a presence that spans North America, EMEA, and APAC, we empower organizations of every size to unlock hidden value, accelerate growth, and stay ahead of the competition. By weaving together data science, artificial intelligence, and cloud engineering, we turn complex data into actionable insights that elevate customer experiences and drive measurable business outcomes. Whether you are a Fortune 500 leader, a mid‑market innovator, or an ambitious startup, brighthush is the partner that turns ambition into impact.

Our culture is built on curiosity, collaboration, and relentless pursuit of excellence. We celebrate experimentation, reward bold ideas, and champion measurable results. Every employee is encouraged to challenge the status quo, learn continuously, and contribute to a shared vision of a smarter, more connected world.

Why Digital Transformation Matters – And Why You Should Lead It

Today’s enterprises face a convergence of challenges: rapid technological disruption, evolving customer expectations, and the imperative to deliver tangible business outcomes. Digital transformation is no longer a luxury—it is a strategic necessity. Companies must move beyond technology implementation to embed value creation into every touchpoint of the customer journey. This shift demands leaders who can translate data into dollars, technology into strategy, and ambition into tangible results.

At brighthush, we sit at the forefront of this movement, helping clients navigate the complexities of cloud migration, AI adoption, and data‑driven decision making. Our approach is rooted in value‑based selling, where every solution is framed around the business outcomes it delivers. As the Executive Senior Director of Business Value Services & Customer Financial Officer, you will be the linchpin that turns this philosophy into practice at scale.

Role Overview – Strategic Leadership at the Intersection of Finance and Transformation

In this executive role, you will serve as the strategic financial partner for our most critical, high‑value customer engagements. You will blend deep financial acumen with consultative leadership to shape executive decision‑making, drive transformative outcomes, and ensure sustainable value realization for both brighthush and its customers. Your influence will extend across the organization, guiding cross‑functional teams, shaping our value‑based selling methodology, and elevating the financial sophistication of our customer engagements.

Key Responsibilities

• Transformation Envisioning & Value Framing – Lead discovery workshops and strategic dialogues with C‑suite executives, guiding them to articulate a compelling vision of value creation that aligns brighthush’s capabilities with their top business priorities.
• Executive Advisory & Strategic Partnership – Act as a trusted advisor to customer leaders, translating complex financial and technological concepts into clear, board‑ready narratives that influence investment decisions.
• Financial Justification & Investment Strategy – Own the development of rigorous ROI, TCO, and business case models that underpin technology investments, ensuring they are defensible, data‑driven, and tightly linked to measurable outcomes.
• Commercial & Negotiation Leadership – Serve as the senior deal advisor for strategic accounts, crafting comprehensive negotiation plans, concession frameworks, and value‑capture strategies that maximize ACV while minimizing discounting.
• Value Realization Readiness – Guide customers through the design of post‑sales measurement frameworks, ensuring they can capture, report, and sustain the promised business benefits.
• Cross‑Functional Leadership – Orchestrate alignment across BVS practitioners, sales, solution engineering, GTM, legal, and partner teams to deliver a unified, customer‑centric approach.
• Thought Leadership & Mentorship – Champion best practices in value‑based selling, financial modeling, and executive engagement, elevating the capabilities of the broader BVS and sales ecosystem.
• Innovation & Continuous Improvement – Identify emerging financial analytics tools, AI‑driven forecasting techniques, and market trends that can enhance our value‑creation framework and keep brighthush ahead of the curve.
• Stakeholder Communication & Reporting – Deliver concise, data‑rich executive summaries and dashboards that keep senior leadership and client boards informed of progress, risks, and upside opportunities.

Essential Qualifications

• 20+ years of senior‑level experience in management consulting, investment banking, corporate strategy, or a high‑impact financial advisory role.
• Proven track record of advising C‑suite leaders on large‑scale digital transformation initiatives and technology investments.
• Deep expertise in corporate finance, advanced financial modeling, investment analysis, and complex deal structuring.
• Exceptional storytelling skills – the ability to translate data and technology into compelling, board‑level narratives.
• Strong cross‑functional leadership and stakeholder management, with a history of rallying diverse teams around a shared vision.
• Industry knowledge in Financial Services (banking, wealth management, insurance), Healthcare (payer, provider, MedTech), or the broader North American market is highly desirable.
• Advanced degree (MBA or equivalent) preferred.
• Fluency in English; additional languages are a plus.

Preferred Skills & Competencies

• Strategic thinking with a bias toward execution.
• Advanced analytical skills and proficiency in Excel, Power BI, or similar tools.
• Experience leading high‑stakes negotiations and driving commercial outcomes.
• Strong communication skills across all levels, including board‑room presentations.
• Adaptability in a fast‑paced, evolving technology landscape.
• Proven ability to mentor and develop high‑potential talent.
• Experience with cloud‑native financial platforms and AI‑powered analytics.

Core Competencies for Success

• Financial Acumen – Mastery of financial statements, valuation techniques, and capital budgeting.
• Strategic Vision – Ability to see the big picture and translate it into actionable plans.
• Influence & Persuasion – Skill in guiding senior leaders toward consensus and commitment.
• Data‑Driven Decision Making – Proficiency in turning data into insights that drive business outcomes.
• Collaboration & Team Building – Talent for building high‑performing cross‑functional teams.
• Change Management – Experience leading organizations through complex transformations.

Career Growth & Learning Opportunities – Your Path to Leadership

At brighthush, your career trajectory is limitless. You’ll have access to:

• Executive mentorship programs that pair you with senior leaders across the organization.
• Continuous learning initiatives, including certifications in finance, AI, and cloud technologies.
• Global mobility options and cross‑functional project assignments.
• Leadership development tracks that prepare you for future C‑suite roles.
• Participation in industry conferences, speaker panels, and thought‑leadership publications.
• Access to a dedicated learning budget for books, courses, and professional certifications.

Work Environment & Culture – Innovation, Integrity, Impact

Our culture is built on three pillars: Innovation, Integrity, and Impact. You’ll thrive in an environment that encourages experimentation, rewards bold ideas, and celebrates measurable results. We value work‑life balance, offering flexible schedules, remote work options, and a supportive community that prioritizes mental and physical well‑being.

brighthush fosters a collaborative atmosphere where diverse perspectives are not only welcomed but essential to our success. Our teams are cross‑disciplinary, blending data scientists, engineers, designers, and business strategists to deliver holistic solutions. We celebrate wins together, learn from setbacks, and continuously iterate on our processes to stay ahead of the curve.

Compensation & Benefits – A Rewarding Package

While the base salary range for this senior leadership role is competitive and varies by location, you can expect:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based bonuses and equity opportunities.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off, parental leave, and flexible work arrangements.
• Wellness programs, including gym memberships, mental health resources, and on‑site fitness facilities.
• Employee stock purchase plan and 401(k) matching.
• Annual professional development stipend and tuition reimbursement.
• Access to a global network of peers, industry experts, and thought leaders.

How to Apply – Join the brighthush Revolution

If you are a strategic thinker with a passion for driving financial excellence and transformative value, we invite you to join brighthush and help shape the future of digital business. Submit your resume and a cover letter outlining your most impactful financial leadership experience to our recruitment team. We look forward to exploring how your expertise can elevate our customer engagements and accelerate our mission to deliver world‑class technology solutions.