Experienced Part‑Time Customer Support & Sales Specialist – Uncapped Commission, Remote Work, Lancashire, UK – Join brighthush

About brighthush

brighthush is a trailblazer in the sports, leisure, and lifestyle awards sector, boasting a legacy that stretches back over 45 years. From humble beginnings as a local awards provider, we have grown into a national powerhouse that celebrates excellence across clubs, leagues, and corporate teams throughout the United Kingdom. Our award catalog spans everything from grassroots trophies to corporate recognition programmes, and our state‑of‑the‑art online platform delivers a “local shop” experience that feels personal, accessible, and deeply community‑centric.

At brighthush, we are driven by a single, powerful mission: to offer an unrivalled selection of high‑quality awards, exceptional customer service, and outstanding value for money—all while empowering our people to thrive in a flexible, remote‑first environment. We believe that recognition fuels motivation, and that every team, club, or organisation deserves a platform that showcases their achievements with pride.

Why brighthush?

We’re not just a company; we’re a community of passionate individuals who share a love for sport, community, and the joy of celebrating success. When you join brighthush, you’ll experience:

• Uncapped, commission‑only earnings that reward your hustle and dedication—there’s no ceiling on how much you can earn.
• A fully remote, work‑from‑home model that lets you balance professional growth with personal commitments.
• Comprehensive training, ongoing support, and a cloud‑based software suite that gives you the freedom to work when you want.
• A culture that celebrates innovation, teamwork, and a passion for sport and community.
• Regular recognition events—from virtual award ceremonies to monthly shout‑outs for top performers.
• Access to a digital library of industry reports, product guides, and best‑practice playbooks.

Role Overview

As a Part‑Time Customer Support & Sales Specialist at brighthush, you will be the frontline voice that connects our customers with the award solutions they need. Your primary focus will be to generate leads, nurture relationships, and close sales—all while working from the comfort of your own home. This role is ideal for individuals who thrive in a dynamic, results‑driven environment and are eager to earn a substantial extra income.

Key Responsibilities

• Lead Generation & Qualification: Identify and engage potential customers through cold calling, email outreach, and social media channels. Use data‑driven insights to prioritize high‑potential prospects.
• Territory Management: Own a defined geographic area, track activity, and develop a strategic plan to maximise revenue within your region.
• Customer Journey Support: Guide prospects from initial inquiry to final purchase, ensuring a seamless, personalised experience that reflects brighthush’s brand values.
• Market Intelligence: Act as the company’s eyes and ears on the ground—report trends, customer feedback, and competitive insights to the product and marketing teams.
• Value‑Based Selling: Communicate the unique benefits of brighthush’s award catalog and demonstrate how our solutions meet each client’s needs.
• Target Achievement: Consistently meet or exceed monthly sales targets and commission goals, leveraging performance metrics to refine strategies.
• Collaboration: Work closely with the marketing, logistics, and product teams to ensure customer satisfaction and continuous improvement.
• Administrative Excellence: Maintain accurate records in our CRM, update lead status, and provide timely reports to senior management.

Essential Qualifications

• Strong, confident, and personable communication style: Ability to build rapport quickly and convey complex information in a clear, engaging manner.
• Proficiency with internet tools, CRM systems, and data‑driven sales platforms: Comfortable navigating web portals, email clients, and cloud‑based tools.
• Organised, disciplined, and self‑motivated: Capable of managing a home office environment and meeting deadlines without direct supervision.
• Passion for sport, leisure, or community events: An interest that fuels authentic conversations with clients and enhances your credibility.
• Basic understanding of sales principles and customer service best practices: Familiarity with consultative selling, objection handling, and closing techniques.

Preferred Qualifications

• Previous experience in a sales or customer support role, preferably within the awards, retail, or sports industry.
• Experience with commission‑based compensation structures and a proven track record of exceeding sales targets.
• Knowledge of local sports clubs, leagues, and community organisations in the Lancashire region.
• Multilingual abilities—especially in languages spoken by local communities.
• Experience with social selling platforms such as LinkedIn Sales Navigator or Facebook Business Suite.

Core Skills & Competencies

• Communication: Clear, persuasive, and empathetic verbal and written communication.
• Technology Savvy: Comfortable navigating web portals, email clients, and cloud‑based tools.
• Problem‑Solving: Ability to address customer concerns swiftly and creatively.
• Time Management: Efficiently juggle multiple leads, follow‑ups, and administrative tasks.
• Team Collaboration: Willingness to share insights and support colleagues in a virtual environment.
• Adaptability: Ability to pivot strategies based on market feedback and performance data.
• Resilience: Persistence in the face of rejection and a growth mindset that embraces continuous learning.

Career Growth & Learning Opportunities

At brighthush, we invest in our people. As you build expertise and demonstrate results, you’ll have access to:

• Advanced sales training modules that cover consultative selling, negotiation, and upselling techniques.
• Leadership development programmes for high performers interested in moving into team lead or account manager roles.
• Cross‑departmental projects that broaden your understanding of product development, marketing, and logistics.
• Annual performance reviews that align your goals with the company’s strategic vision.
• Mentorship from senior sales leaders who share their experience and insights.
• Opportunities to contribute to product roadmap discussions based on frontline customer feedback.

Work Environment & Culture

brighthush is built on a foundation of trust, flexibility, and community. Our remote workforce enjoys:

• Full autonomy to set your own schedule—perfect for students, parents, or anyone seeking a side income.
• A supportive virtual community that hosts monthly webinars, team chats, and informal coffee breaks.
• Recognition programmes that celebrate top performers, milestone achievements, and innovative ideas.
• Access to a digital library of resources, including industry reports, product catalogues, and best‑practice guides.
• Regular virtual team‑building activities that foster camaraderie and a sense of belonging.
• Clear communication channels—weekly stand‑ups, real‑time chat, and an open‑door policy with leadership.

Compensation & Benefits

We operate on a commission‑only model, meaning your earnings are directly tied to your performance. Key highlights include:

• Uncapped commission—there’s no ceiling on how much you can earn.
• Commission paid on retained business, ensuring long‑term revenue streams.
• Bonus schemes introduced after six months of consistent performance.
• Full training and ongoing support—no prior sales experience required.
• Flexible, cloud‑based software that lets you work from anywhere.
• Access to a digital benefits portal that includes health and wellness resources, professional development courses, and community event discounts.

Required Infrastructure

To succeed in this role, you’ll need:

• Reliable high‑speed internet connection.
• Computer or laptop with a webcam and microphone.
• Telephone or VoIP service for outbound calls.
• Dedicated, quiet workspace free from distractions.
• Access to a secure VPN or cloud‑based CRM platform.

How to Apply

Ready to take your career to the next level and earn a substantial extra income from home? Click the link below to submit your application and join the brighthush family.

Apply to this job

Conclusion

At brighthush, we’re more than a company—we’re a community of passionate individuals who believe in the power of sport, recognition, and exceptional service. If you’re driven, tech‑savvy, and eager to earn uncapped commissions while working from the comfort of your own home, we want to hear from you. Join us today and help teams, clubs, and organisations across the UK celebrate their achievements with the best awards on the market.