Remote Position

FGPP SME

๐ŸŒ Remote ยท United States ๐Ÿ’ผ Full-time

We are looking for an experienced FGPP SME (Functional and Technical Subject Matter Expert) with strong functional and technical expertise in FGPP. The ideal candidate should have extensive hands-on experience in FGPP configuration, production support, issue analysis, and technical architecture. Mandatory Requirements 14+ years of overall IT experience. Strong functional and technical knowledge of FGPP. Good understanding of FGPP technical architecture. Hands-on experience with FGPP configuration, including profile and rule setup. Strong experience in issue and case analysis, troubleshooting, and production support. Senior L2/L3 support profiles are acceptable, provided they have strong techno-functional FGPP expertise. Candidates whose experience is predominantly testing-focused should be avoided. Candidates must have sufficient SME-level expertise to clear the client interview. Recent FGPP experience within the last three years is mandatory. Experience with GPP versions such as 4.5, 4.6, or 4.7 is preferred/required as applicable to the project. Mandatory Skills and Candidate Questionnaire Please collect the following information from each candidate: FGPP Issue/Case Analysis: Hands-on experience with triage, issue recreation, trace analysis, database queries, and GUI-based troubleshooting. FGPP Functional Knowledge: Depth of understanding of FGPP business processes and functional workflows. FGPP Configuration: Hands-on experience configuring profiles and rules, not just designing the setup. Customer-Facing Experience: Experience leading technical calls and communicating with customers. Recent FGPP Experience: Details of FGPP projects handled within the last three years, including GPP versions used (e.g., 4.5, 4.6, or 4.7). Notice Period: Current notice period and earliest available joining date. Work Schedule: Confirmation of availability to work during US business hours, aligned with the EST time zone.

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