Field Service Engineer-Italy (AMD)
Responsibilities：
1. According to the business needs of the project, assign system tasks to overseas service stations, monitor and manage the service stations to complete after-sales product debugging, maintenance, and other tasks according to the process;
2. Through mastering product theory and practical skills, provide technical guidance to service stations to improve their technical capabilities;
3.Responsible for coordinating human, technical, and other resources to implement the batch rectification tasks issued by the company;
4.Responsible for supervising and guiding the service station's reporting work to ensure the timeliness and accuracy of its reporting;
5.Responsible for the collection and arrangement of customer files on the product market side;
6.Responsible for handling emergency events on the product market side and collecting competitive product information
Requirements：
1. Full-time undergraduate degree or above/chemical/environmental/energy-related engineering majors
2. Familiar with Italy new energy vehicle industry after-sales service standards/Italy energy storage industry safety operation specifications/Italy energy storage industry recycling-related standards and regulations
3.Fluent English communication ability/customer business negotiation ability/contract writing ability/market research ability
4. Worked in a company related to the energy or automotive industry, with experience in customer service
5.English is a must, Chinese Language a bonus.
6. Remote. 100%
Full-time undergraduate degree in chemical, environmental, or energy-related engineering; familiarity with Italy's new energy vehicle after-sales service standards and energy storage safety regulations; fluent English; experience in energy or automotive customer service.
Key Responsibilities
- assigning system tasks
- providing technical guidance
- coordinating resources
Job Details
- Category: Engineering
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Italy
- Languages: English
About CATL
A global leader in new energy vehicle batteries and energy storage solutions. — Industry: Manufacturing