Financial Support Analyst
Job#: 3053089 Job Description: Financial Production Support Analyst Associate Location: 100% Remote Pay Rate: $20.00 - $23.00/hour Schedule: Monday-Friday, 8:00 AM - 4:30 PM CST Overtime: Required during peak business periods based on operational needs About The Team This role supports a financial operations team focused on the administrative side of healthcare benefits. The team manages consumer-directed healthcare accounts and financial transactions related to: Flexible Spending Accounts (FSA) Health Reimbursement Accounts (HRA) Retiree Reimbursement Accounts (RRA) Lifestyle Benefit Accounts Responsibilities include financial administration, consumer account support, payment processing, and servicing retiree programs. Position Overview We are seeking a detail-oriented and analytical Production Support Analyst Associate to support high-volume financial operations and transaction processing. This role requires strong organizational skills, critical thinking, and the ability to maintain accuracy while managing multiple priorities in a fast-paced environment. The ideal candidate is dependable, self-motivated, adaptable, and comfortable working across multiple systems and applications. Success in this role requires a strong focus on quality, meeting service-level agreements (SLAs), and collaborating effectively with team members.
Key Responsibilities
Process financial transactions with a high degree of accuracy and quality Enter and maintain direct deposit account information Process returned and repayment checks within consumer accounts Generate and maintain Excel files for payment processing activities Update employer profiles and account information for designated clients Analyze and resolve transaction-related issues Process and validate large Excel spreadsheets containing consumer and employer account data Manage work queues and prioritize tasks to meet established turnaround times (TATs) and SLA requirements Collaborate with team members to support daily operational goals and process improvements
Required Qualifications
High School Diploma or GED OR 5+ years of equivalent professional experience in financial operations Experience with financial transactions, payment processing, check processing, reconciliation, or related operations work Strong proficiency with Microsoft Office, particularly: Excel Outlook Word Experience managing large amounts of data and transaction-based work Strong written and verbal communication skills Ability to work independently with minimal supervision Proven ability to manage multiple priorities and meet deadlines Strong analytical and problem-solving skills High attention to detail and commitment to accuracy
Preferred Qualifications
Experience in healthcare administration or healthcare financial operations Data entry experience involving banking, payment processing, or financial account management Advanced Microsoft Excel skills Experience working in process-driven, high-volume environments Key Skills Financial Operations & Transaction Processing Data Entry & Account Maintenance Microsoft Excel, Word, and Outlook Critical Thinking & Problem Solving Time Management & Prioritization Attention to Detail Adaptability & Continuous Learning Collaboration & Communication Multi-System Navigation
Work Environment
Fully remote position Team of approximately 11 members Business casual attire for any required onsite meetings (on occasion) Phone interviews only Opportunity to work in a collaborative and fast-paced operational environment Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.