Remote Position
Fraud Prevention Analyst
🌍 Remote · United States
💼 Full-time
About the position The Fraud Prevention Analyst analyzes transactions to detect suspicious or high-risk activity. This role identifies risks through investigation and analysis and communicates directly with clients, associates, and peer bank contacts in tracking, researching, and resolving issues.
Responsibilities
- Compiles and analyzes transactions for multiple payment channels and new accounts.
- Reviews transactions to identify high-risk situations, fraudulent activity, and internal control breakdowns.
- Effectively communicates analysis output.
- Investigates potential risks, fraud, and internal control breakdowns identified by transaction analysis.
- Determines the appropriate course of action to stop further loss.
- Ensures compliance with bank regulations throughout loss prevention activities.
- Serves as a resource for associates and clients to discuss and resolve fraudulent activity and provides support in resolving complex fraud issues.
- Protects compromised accounts in order to prevent subsequent fraudulent transactions.
- Communicates effectively with associates, clients, operations, and peer bank contacts on fraud prevention activity and techniques.
Requirements
- Previous banking experience (teller, call center, or other function) — 2 years required
- Ability to multi-task across various tools/systems — 5 years required
- Internet resource skills — 1 year required
- Strong communication skills with partners, clients, peers, and service partners — 2 years required
- Analytical skills — 2 years required
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Nice-to-haves
- Fraud detection experience — 1 year desired
- Account opening process knowledge — 1 year desired
- Excel spreadsheet proficiency — 1 year (highly desired)
Benefits
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund