Front Desk Coordinator - Periodontal Specialty Office

Job description We are seeking a friendly, organized, and professional Front Desk Coordinator to be the welcoming face of our specialty practice. This role is critical to creating an outstanding patient experience from the first phone call to checkout. We are currently open on Wednesdays and most Saturdays. We are growing fast and hope to add a third day soon. There may be some work from home available as well roughly 8 hours a week. Pay will depend on experience Responsibilities: Answering phones and managing a high volume of patient inquiries with warmth and professionalism in English and Spanish Scheduling new and returning patient appointments, coordinating with referring general dentists Verifying dental insurance benefits and explaining coverage to patients clearly Collecting co-pays, processing payments, and managing daily financial transactions Maintaining accurate patient records and demographics in Open Dental Communicating with referring offices to request records, X-rays, and referral slips Managing recall and follow-up outreach for treatment-pending patients Supporting HIPAA compliance in all patient interactions and data handling Qualifications: We are willing to train if you have no experience in dental. Experience in the dental space is a big plus. Bilingual English/Spanish required — must be able to communicate fluently with patients and staff in both languages Familiarity with dental insurance billing and benefit verification us a plus Experience with Open Dental or similar dental practice management software preferred, but not required. Excellent written and verbal communication skills Highly organized with strong attention to detail Must be open to cross-training as a dental assistant mostly to take x rays or help clean rooms. What We Offer: Competitive hourly compensation based on experience Opportunity to grow with an expanding specialty practice Work Location: In person Pay: $20.00 - $28.00 per hour Expected hours: 15.0 per week Work Location: In person