(Fully Remote) - English and Georgian Speaking Support Associate Full-Time

Please note: This remote opportunity is only available to candidates who reside in Tbilisi, Rustavi, Gori, Kutaisi, and Batumi.

Additionally, the role is offered as a 6-month fixed-term contract. While there is no guarantee of extension or permanent employment, any future opportunities will be based on business needs.

Are you a strong communicator? Do you thrive in a dynamic environment? Love helping people and solving problems? If your answer is yes, then this opportunity might be perfect for you! 🤩

​​We’re looking for full-time (40 hrs/week) Support Associates who are fluent in Georgian and have professional working proficiency in English (B2+), both written and spoken.

You'll join our remote support team as part of our Shared Service Center, supporting multiple Wolt countries around the world.

• 🌏 Grow with one of the world's fastest-growing tech companies. Build your skills, expand your experience, and be part of a team that invests in your success.

• 🚀 Build a career, not just experience. Join a global team where you'll develop valuable skills, grow professionally, and make an impact from day one.

• ✨Your next opportunity starts here. Join a team that values growth, collaboration, and helping people succeed every step of the way.

What You’ll Be Doing💙

• Assisting customers, courier partners, and venues across multiple countries via live chat and phone

• Helping ensure smooth and efficient delivery operations

• Growing your skills while working with teams across Wolt to improve our support operations

What We’re Looking For🌟

No previous customer service experience? No problem! We’ll teach you everything you need to know. If you do have experience, that’s a bonus - but not a requirement.

We’d love to meet you if you:

• Are a clear and empathetic communicator with a naturally customer-focused approach;

• Learn new things quickly and feel comfortable handling multiple tasks in a fast-paced environment;

• Have availability to work 5 days per week across different shift types, including mornings, evenings, and weekends, as our operation runs 24/7;

• Have written and spoken fluency in Georgian and have professional working proficiency in English;

• Work well independently and feel comfortable in a remote environment

What You’ll Get by Joining Us 🎁

• Medical insurance

• 24 paid vacation days 🌴

• Wolt credits cashback benefit

• Sports discounts 🚴

• Wolt-wide learning and development opportunities

• A supportive, collaborative, and fast-growing environment where you can build your career 📈

Ready to Apply?🚀

If you're excited about learning fast, making an impact and being part of a driven, global team - we'd love to hear from you!

👉 No CV needed - just submit your online application. We review applications continuously, so don’t wait! 💙

Please note: To help us get to know the real you, the use of AI tools (including ChatGPT) and translation tools in application responses is not permitted.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Fluent Georgian and professional English (B2+); available to work 40 hrs/week across varied shifts including mornings, evenings and weekends; remote within specified Georgian cities; no prior customer service experience required.

Key Responsibilities

• assisting customers
• ensuring delivery
• improving support

Job Details

• Category: Customer Service
• Seniority: No Prior Experience Required
• Commitment: Full Time
• Workplace: Remote — Tbilisi or Rustavi or Kutaisi or Batumi
• Languages: Georgian, English

Benefits

• Generous paid time off

About Wolt High Volume

A technology company providing delivery platform services and shared support centre operations. — Industry: Information Technology