Global Medical Communications Director

Senior Medical Communications Leader I am seeking a senior-level, seasoned medical communications leader to lead and grow one large, complex pharmaceutical client account. This role is highly strategic and client-facing, focused on partnership, commercial impact, and delivery excellence across a broad portfolio of work. This person will operate with a high degree of autonomy and act as the primary day-to-day senior point of contact for their assigned account, pulling in expertise and support from across the agency as needed. Client Leadership & Partnership Serve as the senior, trusted client lead for a large pharmaceutical account. Build and maintain strong executive-level client relationships. Act as a strategic advisor, understanding client business goals and translating them into actionable plans. Own overall client satisfaction, engagement quality, and long-term partnership health. Strategic & Commercial Ownership Lead account strategy, planning, and prioritization across programs and workstreams. Identify growth opportunities within the account and partner with internal teams to scope and deliver them. Support commercial conversations including renewals, expansions, and new initiatives. Ensure delivery aligns with client expectations, timelines, and budgets. Cross-Functional Collaboration Operate as an individual contributor while coordinating closely with internal teams (e.g., medcomms, strategy, operations, analytics, creative, etc.). Pull in subject-matter experts and delivery teams as needed to support client objectives. Act as a connector and problem-solver across teams to ensure seamless execution. Delivery Oversight Provide senior oversight across programs without direct people management. Ensure clarity of scope, quality of outputs, and consistency of execution. Proactively identify risks and resolve issues before they escalate. Location & Travel Location: Fully remote. Travel: Occasional travel to client sites as needed. Experience Senior-level experience leading large pharmaceutical or life sciences accounts. Strong background in medcomms, agency, consulting, or related client-services environments. Proven ability to manage complex, high-stakes client relationships independently. Highly strategic thinker with strong commercial instincts. Executive presence and credibility with senior client stakeholders. Excellent communication, negotiation, and relationship-building skills. Comfortable operating autonomously in a fast-moving, ambiguous environment. Collaborative mindset with the ability to mobilize teams without formal authority. Experience: 5 years required