Health Information Specialist I – Entry Level

Job Description:

• Process release of information and medical record requests accurately and efficiently
• Safeguard patient privacy and ensure compliance with HIPAA, company policies, facility policies, and authorizations
• Receive and process requests for patient health information
• Maintain confidentiality and security of privileged information
• Maintain working knowledge of company and facility software
• Inform the manager of work, site difficulties, and fluctuating volumes
• Manage patient health records and ensure compliance with HIPAA standards
• Prepare new patient charts using paper and electronic health record sources
• Assemble medical records in standard order and ensure accuracy and completeness
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit patient records to internal and external requesters
• Answer inbound and outbound calls from patients, insurance companies, and attorneys
• Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
• Meet site-specific productivity expectations
• Schedule pickups as needed
• Perform other assigned duties

Requirements:

• High School Diploma or GED
• Ability to commute between locations as needed
• Able to work overtime during peak seasons when required
• Basic computer proficiency
• Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
• Professional verbal and written communication skills in English
• Strong data entry skills
• Detail and quality oriented regarding accurate and compliant medical records information
• Ability to work with minimum supervision and respond to changing priorities and role needs
• Ability to organize and manage multiple tasks
• Ability to respond to requests in a fast-paced environment
• Not eligible for employment sponsorship
• Post-offer health screenings and proof and/or completion of required vaccinations may be required by clients

Benefits:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment provided, including computer, monitor, and virtual phone
• Paid time off (PTO)
• Health insurance
• Vision insurance
• Dental insurance
• 401(k) savings plan
• Tuition assistance

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