Healthcare Administrator
About The Role The role owns the operational backbone of healthcare program delivery: overseeing scheduling systems, regulatory compliance (HIPAA, CMS, state-level requirements), and day-to-day administration that keeps clinical and non-clinical teams running smoothly. You will work at the intersection of operations, compliance, and technology — managing credentialing workflows, payer coordination, and vendor contracts while translating regulatory requirements into process improvements that scale.
Key Responsibilities
Own daily administrative operations across scheduling, staffing coordination, and facilities/vendor management for multi-site or virtual care programs Ensure compliance with HIPAA, CMS, Joint Commission, and state-specific regulations; maintain audit-ready documentation and lead internal compliance reviews Manage credentialing and licensure workflows for clinical staff, tracking expirations and renewal timelines in credentialing software (e.g., symplr, Medallion, or similar) Analyze operational metrics — utilization, no-show rates, staffing ratios, claim turnaround — and report trends and risks to leadership Coordinate with revenue cycle, IT, and clinical teams to implement new processes, systems, and payer requirements Oversee contracts and SLAs with third-party vendors including billing partners, transcription services, and equipment suppliers Develop and maintain standard operating procedures, onboarding documentation, and training materials for administrative staff What We Are Looking For 4-7 years of healthcare administration experience in hospital systems, outpatient clinics, telehealth, or healthcare technology companies Bachelor's degree in healthcare administration, business, public health, or related field Deep working knowledge of HIPAA compliance, payer processes, and healthcare regulatory landscape Hands-on experience with EHR/practice management systems (Epic, Cerner, athenahealth) and credentialing workflows Strong analytical skills; comfortable building reports and dashboards in Excel, Looker, or Tableau Proven ability to manage multiple priorities across compliance, operations, and cross-functional stakeholders Bonus: Master's degree (MHA, MBA, MPH); experience in telehealth or digital health; CAPM or similar project certification; Spanish language proficiency