HEDIS Admin Support - Temporary - Remote

UPMC Health Plan is hiring a Temporary HEDIS Admin Support to help support the Quality Improvement Department. This is a Monday through Friday, 8-4:30 daylight position, and selected candidates will work remotely from home full-time. The successful candidate will provide administrative support including sending electronic faxes, speaking with providers via the phone, and documenting this interaction via a web-based software. Preference will be given to those with prior experience working within this team. This temporary assignment will run through April 2027. This will be a set rate of $19 per hour. Responsibilities:

• Conduct outbound calls to gather documentation from providers.
• Send electronic faxes to providers.
• Answer incoming inquiries from UPMC Health Plan providers.
• Provide exemplary customer service by being proactive and responsive to all UPMC Health Plan customer requests.
• Work with Microsoft Office products such as Word, Excel, Outlook and web-based software on a daily basis.
• Support all department personnel with duties including but not limited to answering phones, taking messages, filing, and faxing.