Remote Position
[Hiring] Client Care Coordinator @Furry Fellas Pet Service
🌍 Remote · United States
💼 Full-time
Role Description Furry Fellas is currently seeking a Part Time Work from Home Client Care Coordinator. The ideal candidate is able to excel in a busy, fast-paced remote office setting and has a quiet space to work without distractions.
- Shifts would vary by the week, with the schedule going out a month at a time for planning.
- Flexible to work day shifts, evening shifts, and every other weekend.
- Hours range from 9-1pm/9-2pm, 1:30-6pm/2:30-6pm, & 6-9pm/7-9pm.
- Every other weekend required (Sat/Sun).
- Occasional holiday check-ins required, including splitting holidays among all CCCs.
- Check-ins are flexible and can be done anywhere with an internet/phone connection.
- Opportunity for growth into full-time and advancement in the company for the right individual.
Duties include:
- Scheduling reservations and arranging pet care coverage.
- Answering clients & staff questions via email & phone.
- Keeping client management system and cloud drive docs up to date at all times.
- Sending invoices.
- Entering credit/debit/PayPal payments.
- Keeping inbox up to date.
- Keeping things organized, detailed, and up to date at all times.
Qualifications
- At least 6 months to 1 year prior experience working or volunteering with animals preferred.
- Bachelor's Degree preferred; Associate will be considered.
- Strong verbal and written communication skills.
- Extremely reliable.
- Ability to work well independently, prioritize, and possess strong attention to detail & organizational skills.
- Ability to pick up things quickly.
- Cellphone (Android or iPhone).
- Up to date laptop & high-speed internet.
- A quiet place in your home where you can work without disruptions (home office).
- Prior experience working in a busy office setting/receptionist/admin assistant/pet reservation coordinator.
- Veterinary Receptionists and Pet Reservation Specialists are encouraged to apply.
Requirements
- Work from home opportunity; all aspects of the job are carried out from home, including training via computer, internet, and cell phone.
Benefits
- Compensation of $16+ per hour based on experience, flexibility, and testing results.
- Training rate is $15/hour; rate increases gradually according to capabilities/performance.
- Yearly pay increases.
- Continuing Education & Certificate programs.
- Birthday/Holiday & Referral Bonuses.