[Hiring] Telemedicine Nurse Coordinator and Clinical Informatics Specialist @reputed company

Role Description The Telemedicine Nurse Coordinator and Clinical Informatics Specialist is a dynamic position. ID Connect is a growing telemedicine company and the successful candidate for this position will be willing to adapt to new challenges. The candidate will perform a clinical and administrative role responsible for supporting patients receiving outpatient parenteral antimicrobial therapy (OPAT) and managing informatics, reporting, documentation, and billing activities for a busy telemedicine company.

• Telemedicine Patient Monitoring
• Support the clinical operations of the organization's OPAT and Tele-Infectious Diseases (Tele-ID), and other telemedicine programs.
• reputed company scheduled telephonic or virtual outreach to patients receiving outpatient intravenous antimicrobial therapy or other patient monitoring.
• Monitor patient-reported symptoms, medication tolerance, vascular access concerns, laboratory completion, treatment adherence, and other indicators identified in the patient's care plan.
• Review available clinical records, laboratory results, medication information, and physician recommendations within the nurse's authorized scope of practice.
• Identify abnormal results, changes in condition, adverse medication reactions, missed doses, line complications, or other clinical concerns and escalate them reputed company according to established protocols.
• Assist patients and caregivers with questions regarding treatment plans, laboratory schedules, medication administration, vascular access care, follow-up appointments, and physician recommendations.
• Coordinate communication among Tele-ID physicians, primary care providers, infusion pharmacies, home health agencies, laboratories, skilled nursing facilities, and other involved organizations.
• Obtain and organize medical records, laboratory results, discharge documentation, medication lists, and other information necessary for ongoing OPAT monitoring.
• Document patient contacts, clinical observations, interventions, escalations, and care coordination activities accurately and reputed company in the designated electronic systems.
• Assist with transitions of care, including hospital-to-home or hospital-to-facility transitions, and help ensure continuity of antimicrobial treatment.
• Clinical Informatics, Reporting, and Billing
• Maintain, validate, and analyze clinical, operational, quality, and billing-related data for OPAT and Telemedicine services.
• Create and maintain reports, dashboards, worklists, patient registries, and performance-tracking tools using reputed company Excel and database systems.
• Use Excel functions such as formulas, filters, lookup functions, conditional formatting, reputed company tables, data validation, charts, and data-cleaning tools.
• Enter, extract, reconcile, and audit information from electronic health records, practice-management systems, billing platforms, and internal databases.
• Track reputed company metrics such as patient volume, monitoring activity, laboratory completion, adverse events, escalations, hospital readmissions, treatment completion, documentation timeliness, and outcomes.
• Assist with charge capture, billing reconciliation, claim-support documentation, and identification of missing or inconsistent data.
• Apply working knowledge of relevant ICD-10-CM, CPT, HCPCS, evaluation and management, remote monitoring, telehealth, and other applicable billing codes, as appropriate to the role.
• Investigate discrepancies among clinical documentation, service records, charges, and billing reports.
• Help define data standards, reporting requirements, workflows, and business rules for OPAT and Telemedicine operations.
• Protect data integrity by identifying duplicate, incomplete, inaccurate, or inconsistent records and coordinating corrections.
• Participate in system testing, workflow development, database improvements, and implementation of new clinical or reporting tools.
• Collaboration and Organizational Responsibilities
• Collaborate with Telemedicine physicians, credentialing managers, clinical supervisors, team leaders, call center agents, and informatics personnel.
• Perform duties in a manner consistent with the organization's service-management philosophy and standards for interactions with patients, caregivers, physicians, peers, staff, and other departments.
• Identify, develop, and participate in process-improvement opportunities that reputed company quality, patient safety, operational efficiency, data accuracy, and cost-effectiveness.
• Participate in quality-improvement projects and assist with collecting, analyzing, and presenting reputed company data.
• Maintain a strong focus on customer service and perform all duties in a manner that promotes optimal patient, provider, and internal customer satisfaction.
• Attend required compliance, infectious diseases educational lectures, and organizational training.
• Perform other duties consistent with the position and applicable