Inside Account Manager

Job Title: Inside Account Manager Division: JB&A Location: USA Schedule: Monday to Friday 8AM to 5PM PST JB&A a division of JAM. Since 1996, JB&A has grown to be a trusted distributor of Broadcast, Post-Production, Video Production and ProAV equipment. Come join us to stay true to our mission of delivering ONLY the best customer service! What You Will Do - As an Inside Sales Representative, you will play a key role in driving business growth by identifying new opportunities within our existing client base and uncovering new clients. - You will focus on customer acquisition, making outbound calls to potential clients, business referrals, and web leads. - You will work closely with partners and the sales team to introduce new and existing products, foster strong relationships, and support revenue goals. - This is an exciting opportunity for a motivated sales professional to advance a career in the fast-paced world of Video Technology while being part of an exceptional, collaborative team. Responsibilities - Cultivate, nurture, and strengthen relationships with partners and clients. - Engage in proactive outreach to identify and develop new business opportunities. - Understand customer needs and consultatively offer product solutions and services. - Meet or exceed monthly, quarterly, and yearly revenue targets. - Introduce and position new and existing products within a designated territory. - Record all daily activities in CRM systems (Salesforce, NetSuite, etc.) with accuracy. - Research leads using web searches, business directories, digital resources, and referrals. - Collaborate with internal teams to create strategic approaches and deliver qualified opportunities. - Track performance metrics to ensure consistent progress toward goals. - Direct customers to appropriate resellers for demonstrations and events. - Handle inbound prospect calls and convert them into business opportunities. - Maintain a deep understanding of products, industry trends, and competitive landscape. - Uphold and communicate brand identity and corporate positioning. What We Are Looking For - We are seeking a passionate, energetic sales professional who excels at building meaningful relationships and thrives in a dynamic environment. - The ideal candidate is motivated by the art of selling, enjoys connecting with customers, and is driven to exceed targets. - You should have a proven track record of sales success, strong communication skills, and a desire to be part of a team that values collaboration, growth, and innovation. Qualifications - Must be based in the Pacific or Mountain Time Zone (West Coast region preferred). - Comfortable making outbound calls and connecting with new people daily. - Strong interpersonal skills with the ability to build lasting relationships. - Persuasive, goal-oriented, and self-motivated with a positive attitude. - Previous inside sales, outbound call center, Sales Development Rep, or related experience preferred. - Excellent verbal and written communication skills. - Knowledge of the video, pro-AV, or digital media industries is a strong plus. - Proficiency with CRM systems (Salesforce, NetSuite) and Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams). - Bachelor’s degree in business, Communications, or related field is a plus. - Ability to multitask, prioritize, and manage time efficiently. - Ability to work independently and collaboratively within a team. - Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage. - Tenacity to handle rejection and continue with enthusiasm and professionalism. - Ability to occasionally travel to sales events or trade shows.