Inside Sales Representative, Part Time, Seasonal

Job Description:

• Field inbound leads from lead form submissions and inbound calls
• Make proactive phone calls to existing and former customers to promote service usage
• Provide service estimates via call, SMS, and email
• Guide customers through the online portal to book their moves
• Promote additional services and service upgrades
• Generate referrals
• Serve as a consultative guide for customers seeking student move-in, move-out, storage, and shipping solutions
• Connect customers with the company’s services as part of the Customer Experience Team

Requirements:

• Exceptional communication with strong sales aptitude
• Strong critical thinking skills
• Ability to handle fast-paced changes and intense workloads
• Strong phone presence
• High emotional intelligence to understand fellow team members and clients alike
• Technologically savvy, with the ability to learn new software rapidly
• 1–2 years of customer-facing experience preferred, such as retail, hospitality, or customer service
• Ability to work a flexible schedule on evenings and weekends as necessary during peak season (March–September)
• Availability for a part-time seasonal schedule averaging 15–25 hours/week, up to 40 hours/week during March–May

Benefits:

• Fully remote
• Ability to grow with our rapidly growing company and team
• Base pay plus per-customer commission

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