Inside Sales Representative - Remote

Role Overview This position involves engaging with insurance shoppers through inbound/outbound calls, live chat, and SMS to identify customer needs, coverage gaps, and recommend tailored solutions within the Allstate product family. Using a consultative sales approach, the role focuses on converting warm leads into customers and delivering a customer-first experience while working remotely.

Key Responsibilities

Engage with prospects to understand insurance needs and suggest appropriate coverage options. Utilize sales strategies to convert leads into customers without cold calling. Provide exceptional customer service through various communication channels. Qualifications & Skills At least 1 year of sales or customer service experience, preferably with a sales focus. Active Personal Lines or Property & Casualty License (or willingness to obtain). Reliable internet, dedicated home workspace, and necessary equipment provided. Strong soft skills including communication, critical thinking, stress tolerance, openness to feedback, and accountability. Additional Details Reimbursement for licensing exam and fees. Potential pay differentials for bilingual employees. Performance-based incentives and internet reimbursement offered. Location & Benefits Based in Indianapolis, offering benefits such as medical, dental, vision, retirement, paid leave, tuition reimbursement, and more.