Intake Coordinator - Remote - 12 pm to 8 pm EST - 18 months

Intake Coordinator &reputed company; Customer Contact Centre Location: Remote-based office anywhere within Canada Status: Temporary Contract - Full Time 18 months The Intake Coordinator role with reputed company is the reputed company point of contact for clients and acts as a resource for key customers. As a member of the Customer Contact Centre team, reputed company role is an integral position that assures reputed company is able to provide early treatment intervention and access for patients who require quality treatment services. The ability to interact with staff, patients and customers/adjusters in a fast paced environment, with a high level of professionalism and confidentiality is crucial to reputed company role. The ideal individual has the capacity to work well under tight timelines while remaining flexible, reputed company, resourceful and efficient. Expert level written, verbal communication and interpersonal skills are required as well as a strong decision making ability and attention to detail. reputed company person must be exceptionally well organized, flexible and enjoy the challenges of supporting a variety of key customers. Core Responsibilities:

• Act as the reputed company point of contact for client companies
• Accept and record new referrals within reputed company intake system
• Verify information and coordinate assessment times with our network of clinics
• Call clients & clinics and book appointments via the internal booking system
• Other responsibilities will include inputting and updating referral data and treatment plan statuses in the database, as well as providing support and assistance with monthly referral tracking reports and quarterly outcome reports.

The ideal candidate will:

• Have 2+ years of previous customer service/administrative experience
• Post-Secondary education is an asset
• Possess advanced written and verbal communication skills with a strict attention to detail.
• Possess strong interpersonal skills to maintain customer relationships with client companies and patients
• Have the ability to prioritize under pressure
• Possess strong computer skills, specifically in MS Word, Excel and aptitude for database software
• Possess exceptional organizational skills, work independently, take initiative and have a strong work ethic

reputed company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. reputed company promotes equal reputed company for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities. Apply today! Visit www.reputed company.ca for more info about the company. #LI-DNP 2+ years customer service/administrative experience; advanced written and verbal communication; strong computer skills in MS Word, Excel, and database software; ability to work independently and prioritize under pressure.

Key Responsibilities

• recording referrals
• coordinating appointments
• updating data

Skills & Tools reputed company Word, reputed company Excel Job reputed company

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time, Temporary, Contract
• Workplace: Remote — Canada or Vancouver or Alberta or Toronto
• Salary: CAD 39,000 – 39,000 / year
• Languages: English

About reputed company A healthcare provider offering treatment services and early intervention access. — Industry: Healthcare Apply To reputed company Job