Internal Communications Lead

Partnership Overview

To lead and deliver the global internal communications strategy, ensuring workers are informed, aligned and connected to mission and strategy.

Required Skills

1. Internal Communication Strategy & Planning Develop and implement a global internal communications strategy that supports organisational priorities and strategic objectives.

Core activities

• Develop and maintain OM's internal communication strategy.
• Advise leaders and teams on effective communication approaches.
• Support communication planning for major organisational initiatives and projects.
• Promote communication best practices across the organisation.

1. Internal Communication Channels & Content Ensure effective management of internal communication channels and delivery of timely, relevant and accurate information across OM.

Core activities

• Manage communication distribution through Teams, SharePoint, newsletters and other channels.
• Create, coordinate and publish internal communication content.
• Maintain a global editorial calendar.
• Coordinate content contributions from leaders and ministry teams.
• Ensure communications are clear, accurate, audience-appropriate and aligned to organisational priorities.

1. SharePoint & Knowledge Management Improve accessibility, discoverability and stewardship of organisational information and resources.

Core activities

• Manage SharePoint communication sites and information hubs.
• Develop communication resources, templates and guidance materials.
• Support organisational knowledge-sharing objectives.
• Promote effective use of Microsoft 365 collaboration tools.
• Improve accessibility and usability of key organisational information.
• Stay up to date with latest MS365 and SharePoint usage trends.

1. Communication Governance, Change & Measurement Maintain communication standards and continuously improve communication effectiveness across OM.

Core activities

• Establish and maintain internal communication standards and guidelines.
• Lead internal communication planning for organisational change initiatives.
• Monitor internal communication performance and channel effectiveness.
• Analyse metrics and provide recommendations to leadership.
• Support continuous improvement through evaluation and reporting.

Qualifications & Training: Essential: degree or diploma in Communications, Journalism, Marketing, Public Relations or related field. OM internal training as required Desirable: Professional communications certification. Microsoft 365 or SharePoint training.

Experience: Essential: Experience developing and implementing internal communication strategies. Experience producing communication content and managing communication channels. Experience in coordinating multiple stakeholders and projects. Desirable: Experience within a global, multicultural or distributed organisation. Experience in faith-based or non-profit organisations. Experience working effectively across multiple cultures and time zones.

Skills: Essential: Excellent written and verbal communication skills. Strong editorial ability. Project management and planning skills. Stakeholder relationship management. Ability to communicate complex information clearly. Desirable: SharePoint administration. Change communication expertise. Data analysis and communication measurement.

Knowledge: Essential: Internal communication principles and best practices. Microsoft 365 collaboration platforms. Communication planning and governance. Desirable: OM structures, ministries and organisational context. Knowledge management methodologies. Additional language capability an advantage.

Personal Qualities: Essential: Cultural intelligence, integrity, wisdom, resilience, self-leadership, collaboration, initiative and adaptability.

Location: Remote Compatibility

Working hours: 20-24 Hours per week

Degree or diploma in Communications, Journalism, Marketing, Public Relations or related field; experience developing and implementing internal communication strategies; excellent written and verbal communication skills; Microsoft 365 collaboration platforms; project management and stakeholder relationship management.

Key Responsibilities

• developing communication strategy
• managing communication channels
• coordinating content contributions

Skills & Tools

Microsoft Teams, Microsoft SharePoint, Microsoft 365

Job Details

• Category: Communications and Public Affairs
• Seniority: Mid Level
• Commitment: Part Time
• Workplace: Remote — Europe
• Languages: English

About Operation Mobilisation

A global Christian mission organization that leads internal communication strategies to keep workers informed and connected. — Industry: Non-Profit Organizations and NGOs