IT Administrator

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role - We are seeking a highly motivated and detail-oriented Certinia Administrator to join our team. This role is key to ensuring the smooth operation and ongoing optimization of our Certinia (formerly FinancialForce) applications on the Salesforce platform. - As the Certinia Administrator, you will partner with finance, operations, and IT teams to maintain system performance, streamline business processes, and enable better decision-making through accurate data and reporting. - Travel Requirements: This is a remote role based in the Continental US. Associated travel will be 5%. Responsibilities - System Administration: Manage user access, roles, profiles, and permissions while ensuring platform stability and security. - Certinia Configuration: Support and maintain modules such as PSA, ERP, Accounting, and Revenue Management; configure page layouts, workflows, and approval processes. - Data Management: Maintain data integrity, perform imports/exports, and conduct routine audits to ensure accuracy and compliance. - Business Process Optimization: Collaborate with stakeholders to gather requirements, design scalable solutions, and enhance workflows to support project, financial, and operational needs. - Reporting & Insights: Build and maintain dashboards, reports, and analytics to enable leadership to make data-driven decisions. - Continuous Improvement: Stay current with Salesforce and Certinia updates, recommend process improvements, and coordinate with developers or consultants for customizations and integrations. - Training & Support: Provide user support, develop documentation, and deliver training to ensure adoption and effective use of Certinia tools. Required Skills and Professional Experience - Bachelor’s degree in information systems, Computer Science, Business, Finance, or a related field (preferred). - 3+ years of experience as a Salesforce or Certinia (FinancialForce) Administrator. - Exposure to finance, accounting, or professional services industries is a plus. - Strong knowledge of Salesforce platform administration. - Experience with Certinia ERP and/or PSA modules. - Proficiency in creating reports, dashboards, workflows, and approval processes. - Experience with project accounting, billing, or revenue management systems. - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. - Ability to manage competing priorities in a fast-paced environment. Additional Desired Skills and Professional Experience - Salesforce Certified Administrator. - Certinia PSA or ERP certification (preferred). Your future at Presidio - Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. - With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. - Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. - Ready to innovate? Let's redefine what's next-together. About Presidio - Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. - We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. - Diversity of skills and thought is a key component to our business success. - At Presidio, speed and quality meet technology and innovation. - Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. - Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. - Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. - For more information visit https://presidio.com Applications - Applications will be accepted on a rolling basis. - Presidio has a strong commitment to the community we serve and our employees. - As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. - Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. - The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster - Presidio EEO Policy Statement is available here: https://www.presidio.com/careers - Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. - Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. - Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. - Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. - Presidio is not responsible for any feeds related to unsolicited resumes/CVs. - #LI-PH1