Loan Servicing Representative (Remote $18.25/Hour + Monthly Bonus)

OverviewEmployer Industry:Automotive FinanceWhy consider this job opportunity:Salary up to $22.00 per hourOpportunity for career advancement and growth within the organizationSupportive and collaborative work environmentChance to make a positive impact on customer satisfaction and financial recoveryEngage with a diverse range of clients and situations, enhancing your problem-solving skillsResponsibilitiesContact customers via phone to collect overdue payments and discuss payment arrangementsDocument all customer interactions and account activities using collection softwareReview delinquent accounts to determine appropriate collection strategies and escalate complex cases as necessaryMonitor payment trends and proactively engage with customers showing signs of financial difficultyCollaborate with internal teams to resolve issues and ensure compliance with all legal guidelinesQualificationsEducation:High school diploma or equivalent0-3 years of relevant work experience in collections or customer serviceStrong negotiation skills with the ability to reach mutually beneficial payment agreementsExcellent verbal and written communication skillsProficiency with collection software and basic office software, including MS OfficePreferred QualificationsPrevious experience managing delinquent accounts effectivelyAdvanced knowledge of collections processes and applicable laws and regulationsStrong organizational skills with the ability to prioritize tasks effectivelyAbility to handle difficult customer situations with professionalism and empathyGoal-oriented mindset focused on meeting or exceeding performance targets#AutomotiveFinance #CustomerService #CareerOpportunity #CompetitivePay #CollectionsWe prioritize candidate privacy and champion equal-opportunity employment.Central to our mission is our partnership with companies that share this commitment.We aim to foster a fair, transparent, and secure hiring environment for all.If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position.Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.#J-18808-Ljbffr.