Medical Assistant - CCM/RPM (Remote | Bilingual)
Medical Assistant for Chronic Care Management and Principal Care Management Programs Woodlands Primary Healthcare is a growing primary care practice seeking a detail-oriented, self-motivated Medical Assistant to support our Chronic Care Management (CCM) and Principal Care Management (PCM) programs remotely. This is an excellent opportunity for a bilingual MA who thrives in a patient-centered environment and is comfortable working independently from home.
About the Role
You will serve as a key touchpoint for our chronic disease patients — conducting monthly care coordination calls, documenting clinical interactions, updating care plans, and ensuring patients remain engaged with their treatment goals between office visits. This is a remote position requiring reliable internet, a quiet workspace, and strong self-discipline.
Key Responsibilities
Conduct monthly CCM/PCM outreach calls with enrolled patients to review symptoms, medications, and care plan progress Accurately document all encounters and time logs in eClinicalWorks (ECW) Coordinate care between specialists, PCP, and ancillary providers Assist with care plan creation and updates under provider supervision Identify and escalate urgent patient concerns to the clinical team Maintain compliance with CMS billing requirements for CCM/PCM time tracking Support patient enrollment and consent documentation
Requirements
Medical Assistant certification (CMA, RMA, or equivalent) preferred Minimum 2–3 years of experience in a clinical or care coordination role Proficiency in eClinicalWorks (ECW) — required, no exceptions Experience with CCM, PCM, or RPM programs strongly preferred Bilingual — English/Spanish required (spoken and written) Must reside in the Spring, TX or Katy, TX area Reliable home office setup with stable internet connection Strong communication, documentation, and time-management skills Ability to work independently with minimal supervision Compensation & Schedule Pay: $17–$25/hour depending on experience Full-time or part-time options available Monday–Friday | Standard business hours (CST)
Benefits
Paid time off Flexible scheduling Growth opportunities within an expanding practice Supportive clinical team and clear workflows Flexible work from home options available.