Medical Records Representative (Part-Time) for GI in Oregon City

About the position Join us at The Oregon Clinic as a Part-Time Medical Records Representative (Hybrid/Remote). Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology South Clinic located in Oregon City. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Gastroenterology South Clinic receive the highest-value care tailored to their needs.

Responsibilities

• Work department-provided reports related to patient recalls, referrals, and other medical records workflows, following the established processes and guidelines for each report.
• Review patient charts to verify information and complete necessary follow-up actions, including adding or updating recalls and creating or editing referral shells in the electronic health record.
• Maintain accurate and timely documentation while adhering to HIPAA regulations, privacy standards, and organizational policies and procedures.
• Identify and resolve discrepancies in patient records or report information, escalating issues to the appropriate department or personnel when necessary.
• Assist with additional medical records functions, departmental workflows, and special projects as assigned.

Requirements

• Minimum of one (1) year of work experience, preferably in a medical office.
• Previous experience with electronic medical records or ability to learn new programs required.
• Knowledge of medical terminology, medical records policies and procedures, and understanding compliance with all applicable safety/OSHA and HIPAA regulations.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

Nice-to-haves

• Specialty care GI experience is a plus!
• Previous medical office experience preferred, and ability to recognize common medical records documents.
• Prior Electronic Medical Record (EMR) experience is preferred. Epic experience is a plus!

Benefits

• Part-Employee is 50% covered Medical, Dental, and Prescription Insurance
• Generous 401(k) plan and Flexible Spending Account options
• Paid Time Off plus 9 paid holidays annually
• Robust wellness program and employee assistance services
• 70% of Tri-Met transit pass covered
• Employee discounts and optional benefits like Pet Insurance