Mental Health Specialist II - Part Time - NJ Hopeline

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Mental Health Specialist II – Part Time for the NJ Hopeline within Rutgers University Behavioral Healthcare. Performs functions in support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues. Among the key duties of this position are the following:

• Interacts with client in a therapeutic manner.
• As part of the Call Center, actively participates in ensuring that all service requests are handled in an effective and “client friendly” manner.
• Assesses service requests/referrals and responds in accordance with prescribed procedures.
• Assesses client’s condition in order to make/authorize an appropriate disposition.
• Assumes overall responsibilities for completion of all request and documentation for disposition.
• Documents assessments, interventions, and interactions with clients in a timely manner and in accordance with established policies.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Minimum Education and Experience

• Four (4) years of relevant full-time paid experience (part time and/or per diem experience may be substituted for the fulltime equivalent) in a mental health field or a Bachelor’s Degree in a relevant mental health, social or human services field.

Equipment Utilized

Physical Demands and Work Environment

• This position demands standing, walking throughout the program space.
• Lifting up to 20 lbs.
• Handles phone requests under time and decision-making pressure.
• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
• Crisis intervention is a common occurrence.

Four years of relevant full-time paid experience in a mental health field or a Bachelor's degree in a relevant mental health, social, or human services field. Must handle phone requests under pressure and lift up to 20 lbs.

Key Responsibilities

• assessing service needs
• providing support
• documenting interactions

Job Details

• Category: Healthcare Services - Allied Health
• Seniority: Mid Level
• Commitment: Part Time
• Workplace: Remote — New Jersey, United States
• Salary: USD 60,652 – 60,652 / year
• Languages: English

Benefits

• Generous paid time off
• Tuition reimbursement
• Retirement plan

About Rutgers University

A university providing behavioral health and addiction services through its behavioral health care division. — Industry: Education

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