Mission Operations Specialist

Job Description:

• Install Shift5 hardware, sensors, networking equipment, and cabling on military and commercial platforms in industrial, maritime, rail, or defense environments
• Configure, install, and update software applications, Windows/Linux operating systems, and system images across customer hardware
• Execute installation procedures, startup checklists, and operational verification tests to ensure system readiness and compliance with Shift5 quality and safety standards
• Travel and deploy into the field alongside customers and Mission Deployment Engineers, leading on-site integration, upgrades, and preventative maintenance activities
• Troubleshoot basic hardware, software, network, and installation issues on-site, escalating complex technical challenges to Mission Deployment Engineers
• Document installation activities, equipment configurations, and test results; prepare and maintain deployment kits, tools, and equipment

Requirements:

• Experience in supporting technical equipment, field installations, electronics, networking, IT systems, or related hands-on technologies (1–4 years)
• Proficiency with common hand tools, basic electronic test equipment, Windows operating systems, and basic Ethernet/IP-based communications
• Strong mechanical aptitude, attention to detail, and ability to read basic technical procedures
• Hands-on experience with technical troubleshooting, hardware assembly, software installation, and system testing in field environments
• Comfort operating in dynamic, fast-paced environments, with the ability to lift up to 50 pounds in industrial, maritime, rail, or military settings
• Associate degree, technical certification, military technical training, or equivalent hands-on experience
• Highly self-motivated with a strong bias for action, proactive problem-solving skills, and willingness to travel up to 30% domestically and occasionally internationally
• Active U.S. security clearance, or the ability and willingness to obtain one
• Familiarity with Surface Navy vessels is a plus, with LCS experience
• Military technical experience in electronics, communications, aviation, maritime, maintenance, IT, or related defense fields
• Experience supporting DoD, aerospace, maritime, rail, or industrial customers
• Familiarity with Linux operating systems, multimeters, logic analyzers, wiring diagrams, and installation drawings
• Experience installing ruggedized computers, sensors, or networking equipment on operational platforms

Benefits:

• Bonus program and equity in a fast-growing startup
• Competitive medical, dental, and vision coverage for employees and their families
• Health Savings Account with annual employer contributions
• Employer-paid Life and Disability Insurance
• Uncapped paid time off policy
• Flexible work & remote work policy
• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)