Remote Position
MongoDB Database Support Engineer
🌍 Remote · United States
💼 Full-time
Job Description:
- Serve on the front line, providing customers with professional technical support services for MongoDB
- Resolve complex problems for customers with demanding deployments and business needs
- Assist fellow support engineers, lead the way in blogging and support content creation, collaborate with other departments, and have a direct, positive impact on product strategy Requirements:
- Excellent knowledge of both RDBMS's and MongoDB, including all aspects of configuration and best practices
- Schema design, performance tuning, query optimization, & index tuning
- Backup solutions
- Replica set and sharding topologies
- Engine selection and usage
- Detailed understanding of monitoring requirements
- Demonstrable experience of administering Linux based systems
- Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes
- Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
- Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
- Enthused to expand your skill set with new technologies as the industry continues to evolve
- Availability to travel for the occasional team meeting, conference and customer visit
- Experience working with customers in English
- Completed MongoDB University courses
- Percona Backup for MongoDB
- Experience with MongoDB Atlas
- Postgres DBA troubleshooting (basic level or higher)
- Nagios, Percona Monitoring Plugins and other monitoring tools
- Configuration management solutions such as Ansible, Puppet or Chef
- Percona Toolkit suite
- Writing Python and golang is preferred
- Hands on experience of MySQL (Minimum 2+ years) Benefits:
- flexible work hours
- various paid time off programs
- all your equipment for your remote office
- funds for career development (external training, certifications, conferences)
- ongoing connectivity allowances
- opportunity to participate in our equity incentive plan
- The Percona Adventure Team
- Work-from-Anywhere
- FlowDays
- FryDays
- overall flexibility
- support being socially responsible through our PAVE volunteering program
- Women Transforming Technology Apply tot his job