Mortgage Loan Officer

Company Description

Certainty Home Lending is a national mortgage lender focused on helping homebuyers, homeowners, real estate professionals, and mortgage professionals succeed with confidence. For more than 20 years, the company has combined innovative mortgage technology, a broad portfolio of home loan products, and a people-first culture to deliver an exceptional lending experience. Certainty Home Lending supports its teams with industry-leading technology, marketing resources, leadership development, and operational backing to help mortgage professionals grow their business. As a national lender with a local approach, the organization offers the strength of a large company with the accessibility and service mindset of a community lender. Certainty Home Lending is an Equal Housing Lender and maintains full compliance with licensing and regulatory requirements. Role Description This full-time remote Mortgage Loan Officer role is responsible for originating residential mortgage loans and guiding customers through the lending process from initial inquiry to closing. The Mortgage Loan Officer will build and manage a pipeline of prospects, conduct detailed borrower consultations, collect and review financial documentation, and collaborate with underwriting, processing, and closing teams to ensure accurate and timely approvals. Daily activities include providing clear, compliant information about loan products, rates, and terms, preparing and submitting complete loan applications, and maintaining strong relationships with real estate partners and referral sources. The role also involves using company-provided technology and marketing tools to generate leads, track applications, and deliver a transparent, customer-focused lending experience. The Mortgage Loan Officer is expected to meet production goals while adhering to all regulatory, compliance, and company standards.

Qualifications

Experience as a Loan Officer or in a similar mortgage origination role, with a proven track record of successful loan production. Strong knowledge of the Mortgage Industry and Mortgage Lending practices, including conventional, government, jumbo, and portfolio loan programs. Familiarity with Underwriting guidelines and documentation requirements, and ability to collaborate effectively with underwriting and operations teams. Demonstrated Customer Service skills, including clear communication, active listening, and the ability to guide borrowers through complex financial decisions. Relevant licenses or registrations as required (e.g., NMLS), and adherence to all federal, state, and local lending regulations. Proficiency with mortgage origination systems, CRM tools, and digital communication platforms in a remote work environment. Strong analytical, organizational, and time-management skills, with the ability to manage multiple files and deadlines. Ability to build and maintain relationships with real estate agents, builders, and other referral partners; sales or business development experience is a plus. High school diploma or equivalent required; college degree in business, finance, or a related field is preferred.