National Dir Workers' Compensation & API

As the National Dir Workers’ Compensation and API, you will lead the development and execution of a scalable, enterprise-wide workers’ compensation (WC), auto (A), and personal injury (PI) channel strategy. 

This is a leadership role responsible for accelerating growth and margin performance across ATI Physical Therapy's WC and API segments by strengthening national account capabilities, enhancing market-level execution, and expanding differentiated access channels.  ATI Physical Therapy Business Solutions

You will partner closely with field leadership, clinical operations and sales to build a more coordinated, outcomes-driven WC platform - positioning ATI as a preferred partner to employers, payers, TPAs, brokers and strategic partnerships.

Reporting directly to senior leadership, you will play a critical role in shaping ATI’s long-term WC/API go-to-market approach and ensuring consistent execution across all markets.

This is a leadership role with direct and indirect reports.

This is a fully remote position for US-based employees.

This role includes up to 30% travel across ATI's nationwide footprint.

National Strategy & Market Development • Define and lead ATI’s enterprise WC strategy, aligned to growth, margin expansion, and market differentiation. • Develop a cohesive go-to-market model across national, regional, and local WC channels. • Identify and scale differentiated access points (employers, TPAs, brokers, early intervention, and legal community pathways). • Establish ATI’s positioning around outcomes, speed to RTW, and clinical quality across all three verticals.

Network & Account Management Strategy • Build and operationalize a best-in-class network account management model.  • Lead strategy for national and regional WC payer/TPA relationships, including contracting approach, performance expectations, and value articulation. • Design and implement preferred provider frameworks, including service level agreements (SLAs), access standards, and reporting capabilities.  • Expand ATI’s ability to drive direct relationships and influence referral pathways through strategic partnerships. 

Field Enablement & Market Execution • Provide strategic direction and oversight for local WC/API business planning and execution across regions and districts. • Partner with Business Development (BDM), Clinical Directors, and Operations leaders to ensure consistent execution of channel growth initiatives.  • Establish clear roles, accountability, and coordination across clinical, and field teams.  • Support development of micro-network strategies in priority markets. 

Performance Management & Analytics • Define and track key performance indicators including days to first visit, visits per claim, RTW timelines and outcomes, and re-injury rates.  • Partner with analytics and clinical ops to build transparent reporting and insights for internal teams and external partners.  • Use data to drive continuous improvement and differentiate ATI’s value proposition across all three channels.

Cross-Functional Leadership • Collaborate with Clinical Operations to ensure standardized protocols, documentation, and training aligned to best practices.  • Partner with Marketing to strengthen ATI’s value story and employer-facing messaging.  • Partner with Compliance and Legal to ensure adherence to state-specific laws and regulations. • Influence digital and access strategies, including front door and scheduling capabilities, to improve patient and partner experience.  • Work with back office ATI teams (RCM, AMT, Case Management, Payer Relations) to ensure strategy can be delivered and Accounts are supported.

Minimum Education Required: • Bachelor’s degree in Business, Healthcare Administration, or related field Preferred: • Master’s degree (MBA, MHA, or related field) 

Minimum Experience Required: • 10+ years of experience in Workers’ Compensation, healthcare services, or managed care  • Experience in network management, payer/TPA relationships, and contracting strategy  • Strong understanding of WC claims lifecycle, RTW dynamics, and employer expectations  • Experience leading cross-functional teams in a matrixed environment  • Data-driven, with experience leveraging performance metrics to influence outcomes   Preferred: • Experience working in or with provider organizations and MSK/rehabilitation services • Experience building and scaling national programs 

Knowledge Skills and Abilities • Deep understanding of WC claims lifecycle and return-to-work dynamics  • Strong expertise in network strategy, contracting, and account management  • Ability to translate data into actionable insights and performance improvement  • Proven ability to influence cross-functional stakeholders in a matrixed organization  • Strong executive communication and relationship-building skills

Licenses and Certifications Required: • None Preferred: • Relevant industry certifications (e.g., Workers’ Comp, Healthcare Administration)

Bachelor's degree in Business, Healthcare Administration, or related field; 10+ years in Workers' Compensation, healthcare services, or managed care; experience in network management, payer/TPA relationships, and leading cross-functional teams.

Key Responsibilities

• developing WC strategy
• managing payer relationships
• leading cross-functional teams

Job Details

• Category: Business Development
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 150,000 – 192,000 / year
• Languages: English

About ATI Physical Therapy

A physical therapy provider delivering clinical care and workers' compensation solutions. — Industry: Healthcare