Office Support Specialist

Job Title: Office Support Specialist Monthly Pay: $3,497 - $5,204 USD per month Summary: An office support request arrives, gets checked, organized, routed, completed, and closed with clear notes. This Office Support Specialist keeps internal requests moving by coordinating meeting details, shared resources, routine communications, and follow-up across the office support workflow. The Specialist works within an administrative services team under an office support team lead. This role partners with internal requesters, managers, vendors, and team members to clarify needs and keep handoffs orderly. The role is fully remote and work from home in Michigan, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. Job Responsibilities: Receive office support requests through a shared queue, email, and internal messages, then confirm the request scope, priority, owner, and needed completion date. Review incoming details for completeness, identify missing information, and enter accurate request notes, status updates, and next actions in a project management system such as monday.com. Coordinate virtual meeting logistics, including invitations, attendee details, agendas, and follow-up items, using a scheduling and calendar tool such as Google Calendar. Prepare clear routine correspondence, meeting materials, trackers, and presentation updates that follow established templates and team standards. Maintain organized shared workspace folders and current reference materials in a collaboration platform such as SharePoint so authorized team members can locate information quickly. Update office support trackers, request lists, and status summaries using spreadsheets and data entry tools such as Microsoft Excel. Route requests requiring manager input, vendor clarification, system access, or priority review to the appropriate team member and explain the outstanding need. Follow up with requesters, managers, and vendors when details, approvals, or responses are delayed, and communicate revised status information promptly. Verify that completed work matches the original request, confirm handoffs are complete, and close requests with concise notes describing the outcome. Meet quality expectations through accurate entries, timely turnaround, complete notes, organized handoffs, and consistent follow-up on open requests. Qualifications: High school diploma or equivalent. About 1-2 years of office support, coordination, or related administrative experience preferred. Familiarity with managing internal requests, preparing routine materials, coordinating virtual meetings, and maintaining orderly shared resources. Experience using a project management system such as monday.com, a scheduling and calendar tool such as Google Calendar, and spreadsheets and data entry tools such as Microsoft Excel. Ability to use a collaboration platform such as SharePoint and presentation software such as Microsoft PowerPoint to maintain shared materials and prepare updates. Strong ability to prioritize incoming work, recognize incomplete details, and keep multiple request steps moving from intake through closure. Clear written and verbal interaction skills for communicating with internal requesters, managers, vendors, and team members. Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times. Authorization to work in the United States. Perks & Benefits: Fully remote work supporting internal office operations from a dedicated work from home setting. Structured onboarding and training on monday.com, Google Calendar, Microsoft Excel, SharePoint, and Microsoft PowerPoint. Regular check-ins with the office support team lead to review priorities, questions, and workflow progress. Opportunities to build skills in request coordination, virtual meeting support, shared workspace organization, and status tracking. Health coverage, paid leave, a 401(k), maternity leave, and stipends.