Operations Coordinator (Remote)

Program CoordinatorAre you interested in providing program support for ICF's Utility Programs and Services Division? You will contribute to the development of innovative, accurate, timely, and high-quality products and services, working on multiple projects with all levels of staff.The Coordinator will be part of the Program Operations team and work with a cross-functional team of program management, outreach, and technical personnel as well as actively apply consulting skills to project delivery, strategy, and market development efforts.Why you will love working here:Quality of life:Flexible workplace arrangements, work-life balanceInvestment of the community:Donation matching, volunteer opportunitiesInvestment in you:Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase PlanAnd many, many more (Ask your recruiter for more details!)What you will be doing:Documenting operational processes and implementing streamlined processes where applicableMaintaining and updating shared files, resources, and program documents to ensure all program staff has access to the latest versions of materialsHelping to develop process improvements and/or automationAssisting with data collection and data analysisCreating and maintaining Excel spreadsheets and databases for internal tracking and project managementAssisting in preparation of internal and client deliverables, including submission of invoices to eTrackSolving quantitative and qualitative problemsCoordinating and collaborating with program implementation team members as well as other departments such as Marketing, IT, and Customer CareEnsuring key performance indicators are met by continuous review of operational success.Other duties as required to support our work nationally and provide direct support to division leadership as neededBasic Qualifications:Bachelor's Degree (Business, Information Technology, Environment, or related subject)Preferred Qualifications:Proficiency in Microsoft Office highly preferred (specifically Excel)Strong organizational, time-management, and detail-orientation skillsAbility to carry out oral and written instructions thoroughlyAbility to work under strict deadlines in a fast-paced environmentExcellent written and oral communicationSound business ethics, including the protection of proprietary and confidential informationInterpersonal skills including the ability to work with all levels of internal staff, as well as outside clients and vendorsEnergy efficiency program implementation experienceStrong quantitative/analytical skillsWorking at ICFICF is a global advisory and technology services provider, but we're not your typical consultants.We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.We are an equal opportunity employer.Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.For more information, please read our EEO policy.We will consider for employment qualified applicants with arrest and conviction records.Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.To request an accommodation, please email [email protected] and we will be happy to assist.All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.The pay range for this position based on full-time employment is:$55,665.00 - $94,631.00 Nationwide Remote Office (US99).