Operations Director
Job Title: Operations Director Company: Iron Branch Wealth Location: United States (Remote) Job Type: Full-time · Director Workplace Policy: Remote About Iron Branch Wealth Iron Branch Wealth is a premier wealth management and financial advisory firm dedicated to helping clients navigate complex financial landscapes with clarity and confidence. We deliver tailored investment strategies, comprehensive financial planning, and concierge-level client service. As we continue to scale our national footprint, we are seeking an entrepreneurial and process-driven Operations Director to oversee our firm's infrastructure, optimize workflows, and elevate our wealth management operations in a fully remote environment. Role Overview As the Operations Director, you will be the backbone of Iron Branch Wealth’s daily business execution. You will streamline internal systems, manage wealth management technology integrations, oversee regulatory compliance protocols, and support our team of financial advisors. The ideal candidate has a deep background in Registered Investment Advisor (RIA) or broker-dealer operations, possessing a rare blend of technological savvy, analytical rigor, and exceptional leadership skills to drive operational excellence across our distributed team.
Key Responsibilities
Process & Workflow Automation: Evaluate, refine, and document firm-wide operational procedures to maximize efficiency, scale client onboarding, and reduce administrative bottlenecks. WealthTech Management: Oversee and optimize the firm’s technology stack, including CRM platforms (e.g., Salesforce Financial Services Cloud, Wealthbox), portfolio accounting tools (e.g., Orion, Addepar), and financial planning software (e.g., eMoney, RightCapital). Custodian Relations: Manage ongoing operational partnerships with major financial custodians (e.g., Charles Schwab, Fidelity) to ensure seamless asset transfers, new account setups, and cashiering processes. Compliance Collaboration: Coordinate closely with the Chief Compliance Officer (CCO) to ensure all operational procedures align with SEC, FINRA, and state regulatory requirements. Billing & Financial Operations: Oversee the quarterly client billing processes, fee reconciliations, and vendor management systems to ensure absolute accuracy and financial integrity. Team Leadership & Remote Culture: Lead, mentor, and build a high-performing remote operations and client service associate (CSA) team, fostering accountability and a culture of continuous improvement. Data Integrity & Reporting: Maintain absolute integrity across client databases and generate operational performance reports for the executive leadership team. Qualifications & Requirements Experience: 7+ years of operational leadership experience specifically within the wealth management, RIA, or multi-family office spaces. Industry Knowledge: Deep operational understanding of financial custodian platforms, ACATS, alternative investment processing, and standard wealth management workflows. Tech Savvy: Advanced proficiency in configuring, customizing, and scaling core WealthTech platforms. Regulatory Acumen: Solid foundational knowledge of SEC compliance regulations and risk management frameworks for financial advisory firms. Remote Management: Proven success managing and keeping a distributed operations or client service team highly engaged across multiple US time zones. Credentials: Bachelor’s degree in Finance, Economics, Business, or a related field; industry designations (e.g., FPQP®, CFP®) or FINRA licenses (Series 7, 24, or 65/66) are a significant plus but not strictly required for this operational role.
What We Offer
Highly competitive base salary with performance-based bonuses. Comprehensive health, dental, and vision insurance packages. 401(k) retirement plan with an attractive company match. Unlimited/Flexible Paid Time Off (PTO) policy. Tech stipend to build out a premium, secure home office setup. Ongoing professional development, licensing, and continuing education sponsorship.